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Work Planner/Scheduler - (26.5k - North Belfast / Hybrid)

VanRath

Belfast

Hybrid

GBP 24,000 - 27,000

Full time

7 days ago
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Job summary

An established industry player is seeking a Scheduling Coordinator to join their dynamic team in North Belfast. This permanent role offers a fantastic working culture and opportunities for progression. The successful candidate will be responsible for coordinating and scheduling engineers, ensuring effective communication with customers and colleagues. With a focus on detail and organization, you'll play a crucial role in maintaining the flow of operations. This is an exciting opportunity to contribute to a respected company that values its employees and promotes career growth. If you are passionate about planning and coordination, this role is perfect for you.

Qualifications

  • Proven experience in scheduling or planning roles is essential.
  • Excellent organizational skills and attention to detail are required.

Responsibilities

  • Respond to customer emails and schedule engineers for jobs.
  • Liaise with customers and ensure accurate scheduling updates.
  • Manage general administration and data entry tasks.

Skills

Organizational Skills
Attention to Detail
Scheduling
Communication Skills

Job description

VANRATH are working alongside a leading Supply Equipment organisation with a prestigious reputation for the recruitment of a Scheduling Coordinator.

This is a Monday - Friday (9.00am - 5.00pm) - Permanent position.

This role is based in the company's North Belfast office. After probation, there is the option to work 2 days a week from home.

This is an Amazing company! Progression orientated and fantastic working culture!

Salary: £24,000 - £26,500 + Fantastic Benefits & Progression Opportunities

Responsibilities:

  1. Respond to customer and colleagues' emails daily.
  2. Scheduling of engineers for open jobs daily - liaising with the service administration manager for any changes or adjustments that may be needed.
  3. Liaising with customers to ensure they are kept up to date with schedule dates, order ETA's, parts, etc.
  4. Create service job sheets for any service/repair an engineer attends.
  5. Liaise with warehouse personnel to ensure that any parts needed are distributed to our engineers by courier to ensure they have what is needed for scheduled jobs.
  6. Daily checks of the service inbox for any customer service PO's, orders, queries.
  7. Draft quotations for non-contract work such as repair call outs, service work, or for customers wanting to buy spare parts.
  8. General data entry ensuring that our electronic records have the correct information such as pricing when needed, changes to equipment details, location changes, contact information, etc.
  9. General administration duties include answering the telephone, filing, and keeping current records up to date when needed.
  10. Liaising with our UKAS engineer/calibration suppliers to ensure that our service equipment is within calibration and ensure any equipment due for calibration is sent away accordingly.
  11. Liaise with suppliers to get up to date information regarding parts or services they supply and arrival times of orders.

Requirements:

  1. Proven experience in a similar role dealing with coordinating, scheduling, or planning.
  2. Excellent organizational skills with the ability to prioritize tasks effectively.
  3. Strong attention to detail and accuracy in all work performed.

For further information on this vacancy, or any other job in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence via Vanrath.

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