Planning Administrator - (26.5k - North Belfast / Hybrid)

This is a Monday - Friday (9.00am - 5.00pm) - Permanent position.

This role is based in the company's North Belfast office. After probation, there is the option to work 2 days a week from home.

This is an Amazing company! Progression orientated and fantastic working culture!

Salary: £24,000 - £26,500 + Fantastic Benefits & Progression Opportunities

Responsibilities:

1. Respond to customer and colleagues' emails daily.
2. Schedule engineers for open jobs daily, liaising with the service administration manager for any changes or adjustments that may be needed.
3. Liaise with customers to ensure they are kept up to date with schedule dates, order ETA's, parts, etc.
4. Create service job sheets for any service/repair an engineer attends.
5. Liaise with warehouse personnel to ensure that any parts needed are distributed to our engineers by courier for scheduled jobs.
6. Conduct daily checks of the service inbox for any customer service PO's, orders, and queries.
7. Draft quotations for non-contract work such as repair call outs, service work, or for customers wanting to buy spare parts.
8. Perform general data entry ensuring that our electronic records have the correct information such as pricing when needed, changes to equipment details, location changes, contact information, etc.
9. Handle general administration duties including answering the telephone, filing, and keeping current records up to date when needed.
10. Liaise with our UKAS engineer/calibration suppliers to ensure that our service equipment is within calibration and that any equipment due for calibration is sent away accordingly.
11. Liaise with suppliers to get up-to-date information regarding parts or services they supply and arrival times of orders.

Requirements:

1. Proven experience in a similar role dealing with coordinating, scheduling, or planning.
2. Excellent organizational skills with the ability to prioritize tasks effectively.
3. Strong attention to detail and accuracy in all work performed.

For further information on this vacancy, or any other job in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence via Vanrath.