Scheduler

Randstad Staffing; Oldbury; On-site; GBP 26,000 - 30,000; Full time

Job summary

A leading provider in building services is seeking a Work Scheduler in Oldbury. The role involves organizing and planning repairs, providing customer service, and managing appointments. Join a dynamic team and make a real impact in the industry.

Benefits

Competitive salary

Annual leave: 23 days + bank holidays

Long service awards

Perkbox membership

Paid volunteer day

Qualifications

• Proven experience in a fast-paced call centre environment.
• Ability to meet deadlines and targets consistently.

Responsibilities

• Schedule and plan building repairs and maintenance.
• Provide excellent customer service to residents and clients.
• Log and update job information on the management system.

Skills

Communication

Multi-tasking

Customer Service

Job description

Work Scheduler - Oldbury - Make a Real Impact

Are you a highly organized and communicative individual looking for a rewarding career in the building services industry? Our client, a leading provider of building repairs, planned maintenance, and improvements to some of the UK's largest properties, is seeking a Work Scheduler to join their dynamic team based in Oldbury.

Key Responsibilities:

• Work as part of a team to schedule and plan building repairs, maintenance, and improvements in a cost-effective and organized way.
• Provide excellent customer service to residents and clients, addressing their queries and scheduling appointments with tradespeople.
• Manage and reschedule appointments using specialized planning tools.
• Log and update job information on our job management system/database.
• Collaborate with supervisors and tradespeople to ensure smooth workflow and effective scheduling.

Requirements:

• Proven experience working in a fast-paced call centre environment.
• Ability to multi-task effectively and consistently meet deadlines and targets.
• Excellent communication skills (both written and verbal), a keen eye for detail, and a professional approach.

Benefits:

• Competitive salary of £26,000 per annum.
• Annual leave: 23 days + bank holidays (increases to a maximum of 5 additional days after 1 year of service).
• Long service awards for continuous service milestones.
• Perkbox membership: Access to numerous discounts and perks.
• Paid volunteer day: Opportunity to give back to the community.

To Apply: Please submit your CV and cover letter outlining your suitability for the role at or call 02045765019

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.