Scheduler

Build Recruitment; Hemel Hempstead; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Parking on site

Holiday pay and pension contributions

Job summary

Build Recruitment is seeking a Planner / Scheduler to join its Bristol team. The role offers temp-to-perm potential and involves coordinating appointments with tenants and trades, handling calls, and inputting data into Excel and in-house systems to track repairs.

You should have customer service experience, be highly organised with excellent communication, and be comfortable in a fast-paced environment. Knowledge of property maintenance is advantageous.

Qualifications

• Experience in customer service is essential.
• Proficient with Microsoft Office programs.
• Administration or customer service experience is beneficial.
• Understanding of property maintenance is advantageous.
• Excellent organisational and communication skills are essential.
• Able to work in a fast-paced environment and manage competing priorities.

Responsibilities

• Arranging appointments with tenants and trades to visit properties and carry out repairs.
• Making outgoing calls and taking incoming calls to resolve enquiries.
• Inputting information onto Excel spreadsheets and in-house systems.
• Reviewing works completed over the phone with tenants.
• Dealing with enquiries and working closely with other departments.
• Scheduling and coordinating operatives to ensure repairs are completed within agreed timescales.

Skills

Customer service experience

Microsoft Office

Administration / customer service

Organisational skills

Communication skills

Ability to manage priorities

Tools

Microsoft Office

Job description

Planner / Scheduler

Bristol

Temp to Perm

£28,000 per annum benefits

Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment from executive to operative level.

With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales.

Our client, who specialises in the repairs and maintenance of social housing properties, are looking for a Planner / Scheduler to join their team in Bristol. Previous experience of working within repairs and maintenance would be beneficial.

This is a great opportunity to join a friendly office and team, with the role offering temp-to-perm potential for the right candidate.

Day to Day:

• Arranging appointments with tenants and trades to visit properties and carry out repairs

• Making outgoing calls and taking incoming calls to resolve enquiries

• Inputting information onto Excel spreadsheets and in-house systems

• Reviewing works completed over the phone with tenants

• Dealing with enquiries and working closely with other departments

• Scheduling and coordinating operatives to ensure repairs are completed within agreed timescales

Requirements (Skills & Qualifications):

• Previous customer service experience essential

• Computer literate with Microsoft Office programmes

• Administration / customer service experience would be beneficial

• Understanding of property maintenance would be advantageous

• Excellent organisational and communication skills essential

• Ability to work in a fast-paced environment and manage competing priorities

Benefits:

• Bristol-based office role (outskirts of Bristol)

• Full-time hours, Monday Friday

• Temp-to-perm opportunity

• Friendly office environment

• Parking available on site

• Holiday pay and pension contributions