Scheduler

SF Partners; Ashby-de-la-Zouch; On-site; GBP 12,000 - 21,000; Full time

Job summary

SF Recruitment is seeking a Scheduler in Ashby de la Zouch for a temporary 12+ week, full-time role with hybrid working arrangements. You will coordinate patient visits, triage calls, and plan nurse routes while supporting KPI reporting and service delivery.

Ideal candidates will have scheduling experience, strong organisational skills, and excellent communication across multiple channels. DBS checks and GCSEs in Maths/English/IT are expected.

Qualifications

• Experience in scheduling, coordination, or appointment management.
• Strong organisational skills and attention to detail.
• Confident communicator across phone, email, and face-to-face.
• Ability to manage fast-paced workloads and tight deadlines.
• Proficient with Microsoft Office.
• Enhanced DBS and pre-employment checks.

Responsibilities

• Managing and updating daily patient visit schedules.
• Triaging and escalating patient calls as needed.
• Coordinating efficient nurse visit routes and appointment windows.
• Supporting the Scheduling Manager with KPIs, reporting, and service delivery.
• Building strong working relationships with internal teams and healthcare partners.
• Maintaining accurate documentation and ensuring compliance with procedures.
• Keeping up to date with training, safeguarding, and regulatory requirements.

Skills

Scheduling

Organisational skills

Communication

Microsoft Office

Customer service

Education

GCSEs Maths English IT

A Levels or admin qualifications

Job description

Scheduler

Location: Ashby de la Zouch - Hybrid

Contract: Temporary 12 weeks +

Full-time

Pay: Up to £15.00 p/h

The professional services team at SF Recruitment are looking for a Scheduler to coordinate patient visits, ensuring appointments run smoothly and safely. If you're organised, calm under pressure, and enjoy making a real difference to people's lives, this could be the perfect role for you.

What you'll be doing:

• Managing and updating daily patient visit schedules
• Triaging and escalating patient calls as needed
• Coordinating efficient nurse visit routes and appointment windows
• Supporting the Scheduling Manager with KPIs, reporting, and service delivery
• Building strong working relationships with internal teams and healthcare partners
• Maintaining accurate documentation and ensuring compliance with procedures
• Keeping up to date with training, safeguarding, and regulatory requirements

What we're looking for:

• Experience in scheduling, coordination, or appointment management
• Strong organisational skills and attention to detail
• Confident communicator across phone, email, and face-to-face
• Ability to manage fast-paced workloads and tight deadlines
• Competent with Microsoft Office
• Commitment to excellent customer service
• Experience working in a reactive environment is a bonus

• Enhanced DBS and pre-employment checks
• GCSEs in Maths, English and IT (A Levels or admin qualifications are a bonus)

You'll thrive here if you...

• Enjoy problem-solving and staying one step ahead
• Work well in a team and keep communication flowing
• Stay calm and positive when things get busy
• Are proactive, flexible and eager to learn

We're committed to creating an inclusive workplace with equal opportunities for all