Scanning Bureau Clerk

Northern Care Alliance NHS Foundation Trust; Salford; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Annual leave allowance

Flexible working opportunities

Job summary

Northern Care Alliance NHS Foundation Trust is seeking a Band 2 Scanning Bureau Clerk based at Salford Royal Hospital to manage storage, preparation and scanning of Health Records. You will ensure records are complete, secure and correctly filed, in line with Trust policy.

Responsibilities include liaising with clinical staff, providing timely access to records for appointments and admissions, and upholding data protection standards.

Qualifications

• Duties include storage, retrieval, destruction, preparation and scanning of Health Records.
• Excellent communication and customer service skills are essential.
• Ability to verify structure and ensure records are complete and correctly filed.

Responsibilities

• Develop and maintain relationships with users of Health Records Service.
• Liaise with clinical and administrative staff to ensure timely availability of patient records.
• Respond to record requests from authorised personnel.
• Handle patient information in line with Data Protection Act and Caldicott Principles.
• Prioritise workload and raise issues with supervisor as required.
• Index and categorise scanned images for easy retrieval.
• Undertake quality checks for accuracy and completeness of scanned records.

Skills

Communication

Customer service

Records handling

Data entry

Tools

Health Records System

Job description

We now have a vacancy for a Band 2 Scanning Bureau Clerk based at Salford Royal Hospital.

The post holder is responsible for duties related to the storage, retrieval, destruction, preparation, and scanning of Health Records.

This includes handling records within the Health Records Services and other areas of the Trust as required. You will prepare records for scanning and in some cases, for clinical use. This involves verifying that records have the agreed structure, that all relevant documentation is included and that content is correctly filed and organised.

All records must be maintained and managed in accordance with the Trust's Records Management Policy to ensure that they are complete, secure and fit for purpose.

• Develop and maintain effective relationships with users of the Health Records Service through excellent communication and customer service skills.
• Liaise with clinical and administrative staff to ensure the timely availability of patient records for appointments, admissions and other clinical needs.
• Respond promptly to record requests from authorised personnel.
• Handle all patient information in accordance with the Data Protection Act, Caldicott Principles and Trust Policies.
• Prioritise workload to ensure all agreed activities and timescales are met and raise issues with the department supervisor as required.
• Retrieve and prepare patient records in accordance with Trust procedures, ensuring accuracy, confidentiality, and accessibility at all times.
• Index and categorise scanned images accurately to ensure records are easily retrievable.
• Undertake quality assurance checks to confirm the accuracy and completeness of scanned records.

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

For further details / informal visits contact: Name: Nichola Hamilton Job title: Health Records Site Manager Email address: [e-mail] Telephone number: 0161 206 0970

or

Neil Schofield

Supervisor

Health Records/Scanning Bureau