SCADA Software Support Engineer — Training & Delivery

PcVue GmbH; Hitchin; Hybrid; GBP 35,000 - 52,000; Full time

Benefits offered by this job

Hybrid working

Job summary

PcVue Solutions Ltd in Hitchin, Hertfordshire, is seeking a Software Support Engineer to assist customers through their project lifecycles from implementation and commissioning to training and ongoing technical support.

You will deliver technical training, provide consultancy, support design and deployment of customer-specific solutions, and handle after-sales support via phone, remote access and occasional site visits across the UK and beyond.

Qualifications

• Degree in related discipline as listed.
• Good command of written and spoken English.
• Strong analytical and problem‑solving skills.
• Full UK driving licence and willingness to travel occasionally.

Responsibilities

• Deliver technical training to customers and end users.
• Provide consultancy and technical guidance throughout project delivery.
• Support the design, configuration and implementation of customer‑specific solutions and interfaces.
• Participate in commissioning and deployment activities.
• Deliver after‑sales technical support via telephone, remote access and occasional site visits across the UK and internationally.
• Test and validate software releases in collaboration with R&D teams.
• Contribute to software quality assurance and performance improvement initiatives.
• Design and deliver technical demonstrations.
• Support customer meetings, presentations and proof‑of‑concept activities.

Skills

Analytical thinking

Problem-solving

Communication skills

English language

Teamwork

Driving licence

Education

Bachelor's degree in Industrial Automation, Control Systems, Computer Science, Software Engineering or related discipline

Tools

MQTT

OPC

Modbus

Python

JavaScript

SQL/Databases

Azure/AWS cloud platforms

Job description

PcVue Solutions Ltd in Hitchin, Hertfordshire, is seeking a Software Support Engineer to assist customers through their project lifecycles from implementation and commissioning to training and ongoing technical support.

You will deliver technical training, provide consultancy, support design and deployment of customer-specific solutions, and handle after-sales support via phone, remote access and occasional site visits across the UK and beyond.