BMS & SCADA Applications Engineer – Customer Training

Expleo; Stevenage; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

ExpleoAcademy

Competitive company benefits

Collaborative working environment

Team mentoring and development

Job summary

Expleo in Hitchin, United Kingdom, is seeking an enthusiastic Application & Support Engineer with early-career experience in Building Management Systems (BMS), SCADA or controls, to join our growing team.

You will work closely with experienced engineers and international teams, with mentoring and structured training before progressing into a role covering technical support, consultancy, customer training, commissioning support and pre-sales activities.

Qualifications

• Degree, Apprenticeship or equivalent in Control Systems Engineering, Automation Engineering, Mechatronics, Electrical Engineering, Building Services Engineering.

Responsibilities

• Provide technical support to customers via telephone, remote access and site visits.
• Deliver user training and technical workshops to customers and stakeholders.
• Support commissioning, integration and implementation activities.
• Assist customers with troubleshooting, diagnostics and issue resolution.
• Participate in technical consultancy activities during customer projects.
• Support the sales function through technical demonstrations and proof-of-concept activities.
• Work with engineering and product development teams to test and validate software releases.
• Produce and maintain technical documentation, user guides and knowledge articles.
• Build and maintain strong working relationships with customers and internal stakeholders.
• Contribute to continuous improvement initiatives and best practice development.

Job description

Expleo in Hitchin, United Kingdom, is seeking an enthusiastic Application & Support Engineer with early-career experience in Building Management Systems (BMS), SCADA or controls, to join our growing team.

You will work closely with experienced engineers and international teams, with mentoring and structured training before progressing into a role covering technical support, consultancy, customer training, commissioning support and pre-sales activities.