Saturday Sales Assistant – Godalming

The Phyllis Tuckwell Hospice; Godalming; On-site; GBP 4,100 - 4,700; Part time

Benefits offered by this job

Six weeks holiday

Pension plan

Health cash plan

Employee assistance programme

Staff benefit scheme

Blue Light Discount Card

Flexible hours

Job summary

The Phyllis Tuckwell Hospice in Godalming is seeking a Saturday Sales Assistant to help run a busy charity shop. The role is 7 hours per week, every Saturday, with duties including serving customers and maintaining displays.

Join a friendly team and gain retail experience while supporting essential end-of-life care services across West Surrey and North-East Hampshire. Training is provided and flexible hours are offered.

Qualifications

• Experience in customer service and ability to work weekends.
• Excellent interpersonal and communication skills.
• Ability to lift, sort and move donated items.
• Experience in charity or fashion-based organisation is advantageous, but training provided.

Responsibilities

• Assist customers and process purchases at the shop.
• Maintain shop displays and stock handling.
• Support a busy team to ensure smooth shop operation.
• Contribute to achieving fundraising targets for patient care.

Skills

Customer service

Communication skills

Teamwork

Physical ability

Charity retail experience

Tools

Visual merchandising

Job description

Location Godalming, Surrey Salary £4,078 - £4,661 per annum, dependant on age Application Deadline Sunday, November 22, 2026 Job Profile Job Profile document Job Summary

Saturday Sales Assistant - Godalming

Hours: 7 per week, worked every Saturday

Salary: £4,078 - £4,661 per annum, dependant on age

(WTE £20,394 - £23,308 based on 35 hours per week)

Location: Godalming, Surrey

Are you looking for a job where you can make a real difference? Phyllis Tuckwell’s shops are run by a wonderful and dedicated team of staff and volunteers.

An opportunity has arisen to recruit a Saturday Sales Assistant to help our highly successful and extremely busy charity shop in Godalming.

About You

A successful Sales Assistant will have:

• The required skills to help the shop run smoothly
• Exceptional customer service and be inspired to support our patients and their loved ones
• Excellent interpersonal and communication skills with previous customer service experience
• The capability to work independently and as part of a busy team
• Previous experience within a charity or fashion-based organisation would be an advantage, but full training will be provided
• Knowledge of visual merchandising or shop displays
• Some commercial awareness and a desire to drive business forward within their shop
• The ability to be able to lift, sort and move donated items

For a full list of essential requirements, please refer to the job description and person specification document.

About Us

We are based in Farnham and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire.

Phyllis Tuckwell is a very special place to work. Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters. Our Retail team members are pivotal in helping to raise funds to deliver our vital services, ensuring ‘every day is precious’ for our patients.

The impact of our services on the lives of our patients and their families can be read about here:

https://www.pth.org.uk/our-care/helpful-information/patient-stories/

Phyllis Tuckwell is committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core. We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences. We warmly welcome applications from all sections of the community. All appointments are made following a fair and equitable process, based on merit, job requirements and business need.

We Offer:

Excellent Benefits

• Six weeks paid holiday plus public holidays
• Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%)
• Health Cash Plan Scheme
• Employee Assistance Programme
• Staff Benefit Scheme
• Blue Light Discount Card

Excellent Career Development

• Skill Development and Training
• Upskilling
• Diverse Training Courses

A Great Place to Work

• Equal Opportunities employer
• Flexible hours and flexible working
• Supportive colleagues
• 97% of our staff are proud to work for Phyllis Tuckwell*

*Phyllis Tuckwell Birdsong Hospice staff survey 2023

For further information regarding the role please contact Roniela Gorezi on [e-mail] or phone [phone] If you are unable to apply on-line or have any questions about the recruitment process, contact HR on 01252 729408 or email: [e-mail]

Closing date for receipt of applications:

22 nd November 2026

We reserve the right to close the role ahead of the closing date should sufficient applications be received. Your early response is therefore encouraged. Please note that we do not hold a sponsor licence and therefore are unable to provide visa sponsorship.

NO MEDIA OR AGENCIES