Sales Assistant - Claygate

Princess Alice Hospice; Claygate; Hybrid; GBP 14,000 - 21,000; Part time

Benefits offered by this job

27 days’ annual leave, plus public hol

Training support

Employee Assistance Programme

Blue light card discount

Pension scheme

25% discount in shops

Job summary

Princess Alice Hospice in Claygate (Surrey) is seeking a Sales Assistant to deliver excellent customer service on the shop floor and to support the Shop Manager in increasing income for the charity. The role involves coordinating donated goods, pricing, displays and Gift Aid promotion, with lone-working shifts and a requirement to be at least 18.

Benefits include generous leave, training support, wellbeing resources, blue light card access, a pension scheme and substantial shop discounts.

Responsibilities

• Help customers on the shop floor and support the Shop Manager to maximise income.
• Co-ordinate, display and price donated goods following guidance from the Shop Manager.
• Promote Gift Aid and fundraising initiatives.

Skills

Customer service

Job description

Salary £12.71 per hour Work Pattern Part-time - 7.5 hours per week (1 day over 7 days) Location Claygate, Surrey Application Deadline Sunday, November 15, 2026 Interview Date 2026-Dec-24 00:00 Job Profile Job Profile document

Job Summary

Are you able to deliver excellent standards of Customer Service in line with our five key values of Integrity, Compassion, Accountability, Respect, and Excellence? If so, we have a role for you!

About the role

We are looking for an enthusiastic and friendly Sales Assistant at our Claygateshop, to help customers on the shop floor and support the Shop Manager to generate and maximise income to support our mission.

Some of your tasks will include to co-ordinate, display and price donated goods following advice and support from the Shop Manager, as well as promoting Gift Aid and fundraising initiatives.

As well as the opportunity to join an organisation where you will be able to make a difference to our patients and their families, some of our employee benefits include:

• 27 days’ annual leave, plus recognised public holidays – rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time)
• Training support and development opportunities
• Employee Assistance Programme – promoting staff wellbeing
• Access to blue light card discount
• Access to Pension Scheme
• 25% discount in our shops

As this position involves lone working, you must be at least 18 years old to be able to apply.

About us

Princess Alice Hospice is a charity supporting people in life, death and grief. We’re dedicated to working closely with individuals, communities and organisations in the London Boroughs of Kingston and Richmond and large parts of Surrey, to ensure more people receive the support they need.

At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunity and warmly welcome applications from individuals of all backgrounds, cultures, and lived experiences. We value the unique perspectives each person brings and strive to create a workplace where everyone feels respected and supported. We are an organisation where you can be you.

We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

All of our vacancies except from retail are subject to a relevant DBS check.