SARC Team Leader: Trauma-Informed Crisis Lead

Ad Warrior Ltd; Swindon; On-site; GBP 29,000 - 30,000; Full time

Benefits offered by this job

Hybrid working policy

Wellbeing day

External supervision

Wellbeing resources

Employee Assistance Programme

Equality & Inclusion

Annual pay review & pension

Job summary

Ad Warrior Ltd is seeking a Team Leader for the Swindon and Wiltshire SARC to lead, develop and line-manage the Crisis Worker Team, delivering a high-quality, trauma-informed frontline service for victims and survivors of sexual violence.

The role includes risk assessment, safeguarding guidance, multi-agency collaboration, and ensuring accurate records and referrals meet contractual obligations, with a focus on continuous improvement and client experience.

Responsibilities

• Support and develop the operational service delivery of the Swindon and Wiltshire SARC service, with the SARC Team Manager.
• Manage and supervise a team of crisis workers in line with First Light policies and procedures, and forensic integrity standards.
• Manage the recruitment, on-boarding, training, supervision of staff and be responsible for delivering training and awareness across the service.
• To contribute to staff development and professional practice through the staff review and development process.
• To ensure staff understand key risk management policies and procedures and implement them as required so that staff and client safety are kept central to any process
• Quality assure SARC practice and reporting by ensuring that accurate recording processes are implemented and maintained to a high standard.
• Actively review and audit SARC referrals across the service to ensure crisis workers are supported and working within policy and procedure.
• Develop protocols and referral pathways in and out of the service by working with all key referral organisations.
• Co-ordinate the referral pathway for SARC clients and ensure that incoming and onward referrals are processed in line with contractual obligations.

Job description

Ad Warrior Ltd is seeking a Team Leader for the Swindon and Wiltshire SARC to lead, develop and line-manage the Crisis Worker Team, delivering a high-quality, trauma-informed frontline service for victims and survivors of sexual violence.

The role includes risk assessment, safeguarding guidance, multi-agency collaboration, and ensuring accurate records and referrals meet contractual obligations, with a focus on continuous improvement and client experience.