SAP Delivery Lead - Hybrid (Aberdeen)

Orion Group

Aberdeen City

Hybrid

GBP 70,000 - 90,000

Full time

14 days+

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Job summary

Orion Group is seeking an experienced SAP Delivery Manager to lead service delivery and transitions for a major ERP landscape in Aberdeen. The role is a 12-month contract with a preference for PAYE but Ltd Company considered, and a 3/2 hybrid model with three days in the Aberdeen office.

You'll oversee SAP transitions into steady-state operations, manage third-party providers, drive service governance and continual improvement, and partner with business stakeholders to ensure resilient, 24/7

Qualifications

Proven experience leading SAP service delivery, service transition or ERP support.
Strong understanding of IT service management, governance and operating models.
Experience managing third-party support partners and performance against targets.
Collaborative leadership style with integrity and accountability.

Responsibilities

Lead the transition of SAP solutions into business-as-usual support with operational readiness.
Govern incident, problem, service request and escalation processes.
Build partnerships with business stakeholders and external providers.
Oversee hypercare and handover to steady-state operations.
Drive continual service improvement through monitoring and governance.
Champion service quality, compliance and resilience in a 24/7 environment.