Sample CO-Ordinator

NEW LOOK; Greater London; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Staff discount

Pension scheme

Private GP access

Life assurance

Extra paid birthday leave

Cycle2Work

Discount platform

Job summary

NEW LOOK in London is seeking a Sample Coordinator to support the movement of samples across suppliers, BMD, and the studio for Ecom photography. You will manage samples to and from the studio, logging in trackers and handling the admin to keep timelines intact.

Day-to-day duties include updating trackers, communicating with involved departments, and supporting the Product Coordination Manager on wider sample requests. A detail‑driven, proactive approach is essential.

Qualifications

• Experience coordinating samples across multiple departments.
• Strong attention to detail and organisation.
• Proficient in Excel and trackers.
• Able to communicate with multiple stakeholders daily.

Responsibilities

• Coordinate sample movement across departments and photography studio.
• Check trackers daily, log and process samples, raise issues and resolve.
• Communicate with BMD departments to meet deadlines for handover.
• Serve as main contact for studio coordinator and link between BMD and studio.
• Maintain relationships across teams with a can-do attitude.
• Assist PCM with follow-up admin for sample coordination.

Skills

Excel

Attention to detail

Communication

Organisational skills

Time management

Tools

Tracking tools

Job description

The Role:(5 Days In Office)

Reporting into the Product Coordination Manager (PCM), this role is primarily responsible for the coordination of samples across all BMD departments. From the suppliers and BMD through to the studio for Ecom' photography.

Your day-to-day role will be managing samples to and from the studio and all the required admin.

In addition to this you will support the PCM on the coordination of samples for wider business requests. (e.g. Brand requests for influencers, shoots, styling, content etc).

You make it all run smoothly with your love of detail and organisation and you are integral to the sample process.

WHATS IN IT FOR YOU:

• 40% staff discount plus friends & family discounts throughout the year
• Access to our reward platform for external discount and offers
• Private pension scheme
• Virtual GP access for you and your children - it allows you to speak to a doctor at a time and date that suits you
• All employees are covered by our life assurance policy from day one
• Unlock extra leave with our buy more holiday scheme.
• Celebrate YOU! Enjoy an extra paid day off on your birthday each year
• Enhanced maternity, paternity and adoption leave, and shared parental leave (eligible after 2 years' service).
• Spread the cost of your commute with interest-free season ticket loans
• Do your bit for the environment and save money with our Cycle2Work scheme
• We're proud to partner with the Retail Trust and Fashion & Textile Children's Trust

What you'll be doing:

• Responsible for sample coordination across BMD to the Photography Studio.
• Checking the BMD Trackers daily, logging and processing all samples correctly. Raising any issues and helping to solve in a solution focused way.
• Communicate daily with all relevant BMD departments to ensure samples are running smoothly and to the deadlines for handover.
• Communicate daily with the studio/ studio coordinator.
• Be the main point of contact for the studio coordinator/studio and be the link between BMD and the studio in regards to samples.
• Maintain excellent relationships across BMD and the wider teams with a 'can do' approach.
• Supporting the PCM on Sample coordination across BMD to the wider teams. Responsible for the follow up 'admin' from the sample coordination such as trackers, chasing samples from the teams, rail pulls, preparing rack ups etc.
• Responsible for the coordination of the return of samples back to BMD.
• Supporting the PCM and Design on product pulls for shoots, content, influencers edits, styling and any other sample requests.

Who you are:

• You love fashion and being involved in the day-to-day buzz
• You thrive under pressure with a 'can do' attitude.
• Resilience. You're solution focused and love problem solving.
• A keen eye for detail.
• Knowledge of Excel
• Able to take good clear pictures of samples for trackers etc.
• Good communication at different levels.