Sample Coordinator

New Chapter Consulting; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A luxury interiors brand in Greater London seeks a Sample Coordinator to oversee the day-to-day operations of their showroom. The role involves maintaining an extensive samples library, coordinating logistics and administration, and ensuring effective communication with stakeholders. The ideal candidate will have administrative experience in a high-end environment, proficiency with inventory management tools, and a detail-oriented approach to operations. Join an exciting team at a pivotal moment of growth in a fast-paced atmosphere.

Qualifications

• Experience in an administrative or operations role, ideally within luxury, design or fashion.
• Ability to anticipate challenges and act ahead of issues.
• Experience using inventory management systems and standard office software.

Responsibilities

• Maintain and organise an extensive samples library and stockroom.
• Coordinate receiving, checking and preparation of stock orders.
• Provide accurate updates on sample availability and delivery timelines.

Skills

Detail-oriented

Organizational skills

Customer-first mentality

Anticipating challenges

Tools

Inventory management systems

Standard office software

Airtable

Job description

We are partnering with a fast-growing, internationally recognised luxury interiors brand specialising in contemporary, custom-crafted furniture.

With beautifully curated showrooms across the globe, the business has built a reputation for craftsmanship, creativity and exceptional client experience. Following significant international growth, they continue to expand their global footprint and invest in their operational excellence.

This is an exciting opportunity to join a design-led, entrepreneurial business at a pivotal stage of growth, where structure, precision and service excellence are key to delivering a seamless experience for clients and designers worldwide.

The Role

The Sample Coordinator plays a central role in the smooth day-to-day running of the London showroom. This is a highly visible position at the heart of the business, responsible for sample and stock logistics, inventory accuracy and global shipment coordination. You will work closely with international colleagues, particularly the New York team, to ensure seamless processes across all locations.

Key responsibilities include:

Samples

• Maintaining and organising an extensive samples library and stockroom
• Tracking sample location, condition and movements

Logistics & Administration

• Coordinating the receiving, checking and preparation of stock orders in LondonManaging relationships with international shippers and suppliers
• Reviewing and improving operational processes to enhance efficiency
• Acting as the primary point of contact for courier services
• Booking, tracking and troubleshooting deliveries

Stakeholder Communication

• Providing accurate updates on sample availability and delivery timelines

This role is ideal for someone who thrives on detail, organisation and ownership, and who enjoys working within a fast-paced, high-end environment.

The Ideal Candidate

You will likely have:

• Experience in an administrative or operations role, ideally within luxury, design or fashion
• Experience using inventory management systems and standard office software, Airtable experience is advantageous
• The ability to anticipate challenges and act ahead of issues

Above all, you will bring a customer-first mentality, precision and a calm, structured approach to a creative and fast-moving environment.