Sameday Transport Planner

Start People Ltd; Widnes; On-site; GBP 19,000 - 32,000; Full time

Benefits offered by this job

Company pension

Job summary

Start People Ltd is seeking a Sameday Logistics Planner in Widnes to join a fast-paced transport team. The role focuses on coordinating same-day and dedicated movements across the UK, ensuring excellent service and timely deliveries.

You will liaise with customers, drivers and partners, provide updates, and contribute to continuous improvement within a busy logistics operation. This position offers career development and a supportive team environment.

Qualifications

• Experience in Sameday Logistics or Dedicated Transport Planning is desirable.
• Experience in Transport Planning, Logistics Coordination, General Haulage or Distribution Operations.
• Excellent customer service and communication skills.
• Ability to build relationships with customers and drivers.
• Calm under pressure and manage multiple priorities.
• Strong organisational skills and attention to detail.
• Good IT skills and experience using transport management systems.
• Positive, team-focused attitude with problem-solving abilities.

Responsibilities

• Coordinate same day and dedicated transport movements across the UK.
• Plan and allocate work to drivers and subcontractors.
• Build and maintain strong relationships with customers and drivers.
• Provide regular updates on delivery progress and resolve issues promptly.
• Source vehicles through approved haulage partners where required.
• Monitor vehicle movements and ensure customer expectations are met.
• Handle customer enquiries professionally and efficiently.
• Ensure all jobs are accurately recorded and updated within the transport system.
• Work closely with the wider operations team to deliver excellent service levels.
• Support continuous improvement within the transport operation.

Skills

Logistics coordination

Customer service

Communication skills

Problem solving

Tools

Transport management systems

Job description

Sameday Logistics Planner

Location: Widnes

Salary: Up to £32,000 DOE

Hours: Monday - Friday | 8:00am - 5:30pm

Join a Fast-Paced Logistics Team!

Are you an experienced Sameday Logistics Coordinator, Transport Planner or Logistics Coordinator looking for your next challenge?

Our client is a well-established and growing logistics business with an excellent reputation for delivering time-critical transport solutions. Due to continued growth, they are looking to recruit a proactive and customer-focused Logistics Coordinator to join their busy operations team.

If you thrive in a fast-moving environment, enjoy solving problems and take pride in delivering outstanding customer service, we'd love to hear from you.

The Role

Working within a busy operations team, you'll be responsible for coordinating same day and dedicated transport movements, ensuring customers receive an exceptional service while maximising operational efficiency.

You'll liaise with customers, drivers and suppliers throughout the day, responding quickly to changing priorities and ensuring every delivery is completed safely, efficiently and on time.

Key Responsibilities

• Coordinate same day and dedicated transport movements across the UK.
• Plan and allocate work to drivers and subcontractors.
• Build and maintain strong relationships with customers and drivers.
• Provide regular updates on delivery progress and resolve any issues promptly.
• Source vehicles through approved haulage partners where required.
• Monitor vehicle movements and ensure customer expectations are met.
• Handle customer enquiries professionally and efficiently.
• Ensure all jobs are accurately recorded and updated within the transport system.
• Work closely with the wider operations team to deliver excellent service levels.
• Support continuous improvement within the transport operation.

About You

• Previous experience within Sameday Logistics or Dedicated Transport Planning is highly desirable.
• Applications are also welcomed from candidates with experience in Transport Planning, Logistics Coordination, General Haulage or Distribution Operations.
• Excellent customer service and communication skills.
• Confident building relationships with both customers and drivers.
• Able to remain calm under pressure and manage multiple priorities.
• Strong organisational skills with excellent attention to detail.
• Good IT skills and experience using transport management systems.
• A positive, team-focused attitude with strong problem-solving abilities.

What's on Offer?

• Salary up to £32,000 depending on experience.
• Monday to Friday working hours.
• Supportive and friendly team environment.
• Career development opportunities within a growing business.
• Company pension.
• Holiday entitlement.
• Stable, long-term career with an established logistics operator.

If you're an organised logistics professional who enjoys the challenge of coordinating time-critical transport while delivering exceptional customer service, we'd love to hear from you.