Salon Manager -Hair

Superdrug; Merthyr Tydfil; On-site; GBP 29,000 - 35,000; Full time

Job summary

A leading beauty retailer is seeking a Salon Manager in Merthyr Tydfil. This role combines hands-on hair expertise with operational leadership in a busy Beauty Studio. The ideal candidate will lead a team of stylists, ensuring superior customer service and promoting various beauty services. A minimum of NVQ Level 3 in Hairdressing is required, along with proven management experience. Attractive perks include competitive salary and employee discounts.

Benefits

Competitive salary

Commission on services

28 days holiday

Performance bonus

Employee discounts up to 30%

Complimentary beauty treatments

In-house training

Enhanced family benefits

Qualifications

• Minimum NVQ Level 3 in Hairdressing, Level 4 is desirable.
• Strong background in hairdressing is required.
• Proven management experience in a similar setting.

Responsibilities

• Lead and motivate a team of stylists to deliver exceptional service.
• Manage team performance and oversee training and development.
• Ensure clients leave with exceptional experiences.
• Promote cross-selling and upsell products and services.
• Handle stock management and inventory control.
• Deliver outstanding consultations for colour services.

Skills

Leadership

Communication

Hairdressing expertise

Education

NVQ Level 3 in Hairdressing

NVQ Level 4 in Hairdressing

Job description

Overview

Location: Cyfarthfa Shopping Centre - Merthyr Tydfil

Hours: 39hrs

Salary: 34,500 p/annum

The Role!

As a Salon Manager, with a senior stylist background, this role combines hands-on hair expertise with the added responsibility for team and operational leadership in a dynamic Beauty Studio environment. The studio offers a full hair salon service, as well as a wide range of services including brow and lash treatments, manicures, pedicures, lash extensions & spray tanning. We’re also extremely proud to work with some of the most trusted and professional beauty brands in the industry, like Beauty by Ellie, Mylee, Studex, Lash Perfect, Schwarzkopf, and Framesi – all helping us to deliver the very best professional service to our customers!

What’s in it for you?

At Superdrug, our people are our biggest strength – they bring the energy, personality, and passion that make all the difference. We work hard, have fun, and always aim to deliver That Superdrug Feeling to every customer. In return, here’s what you can expect from us:

• Competitive salary that reflects your skills and experience
• Commission on piercing services
• 28 days holiday – time to relax and recharge
• Performance bonus
• Fantastic employee discounts:
  • Up to 30% off at Superdrug for you and a nominated friend
  • Complimentary beauty treatments
  • Access to exclusive competitions and giveaways throughout the year (think hampers, Love2Shop vouchers, photoshoot experiences, and team nights out!)
• Professional in-house training from top brand partners to keep you ahead in this fast developing industry
• Wagestream. Instant access to allow you to track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
• Enhanced family-friendly benefits including maternity, paternity, shared parental, and adoption leave, plus company sick pay and compassionate support for pregnancy loss

Key Responsibilities:

• Lead and motivate a team of stylists and beauty specialists to deliver exceptional customer service and uphold brand standards.
• Manage team performance, schedule rotas, and oversee ongoing training and development to maintain high levels of expertise and professionalism.
• Ensure all clients are warmly welcomed and leave with “That Superdrug Feeling,” handling any queries or complaints with professionalism and care.
• Promote cross-selling opportunities by encouraging the team to upsell in-store products and highlight the full range of Beauty Studio services.
• Take responsibility for stock management, including ordering, inventory control, and ensuring sufficient supplies are available to meet customer needs.
• Deliver outstanding consultations, particularly for colour services, and lead by example in customer engagement, technical service, and professional standards.

Join us and be part of a brand where you really matter.

What we’re looking for from you!!

We’re looking for a passionate, skilled, and confident leader who’s ready to take their beauty career to the next level. Here’s what we’re looking for:

• NVQ Level 3 in Hairdressing (minimum), with Level 4 desirable
• A strong background in hairdressing.
• Proven management experience, with the ability to inspire, lead, and develop a high-performing team
• Outstanding communication skills – confident in dealing with both team members and customers to create a positive, professional environment

If you\'re a natural leader with a love for the hair & beauty industry and a drive to deliver exceptional service, we’d love to hear from you now!

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