Salesforce Techno-Functional Lead: Lead-to-Cash & AI Strategy

Wolfspeed

Belfast City District

On-site

GBP 90,000 - 140,000

Full time

2 days ago

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Job summary

Wolfspeed, the global leader in silicon carbide technology, seeks a Salesforce Techno-Functional Lead to drive business process strategy and the technical architecture of Salesforce across our Global Sales & Marketing teams. You will own end‑to‑end Lead‑to‑Cash, lead delivery, and mentor analysts while partnering with Sales, Finance, IT, and Business Units.

You bring 10+ years of IT experience with hands‑on Salesforce expertise (Apex, LWC, Visualforce, APIs), strong integration knowledge (SAP,

Qualifications

Bachelor's degree in Computer Science, Information Systems, Business, or related field

Responsibilities

Serve as the techno‑functional lead for Salesforce, owning business process design, solution architecture, and hands‑on technical development/configuration.
Lead end‑to‑end Salesforce delivery, including requirements gathering, solution design, development, testing, and support, partnering with Sales, Marketing, Finance, IT, and Business Units.
Design, build, and maintain Salesforce solutions using Apex, Lightning Web Components (LWC), Visualforce, Flow, APIs, and other declarative and programmatic tools.
Own the Salesforce integration ecosystem, including SAP, Model N, Account Engagement (Pardot), Highspot, Ringlead, REST/SOAP APIs, middleware, ETL pipelines, and enterprise data flows.
Build and maintain Salesforce reporting and dashboards, extending enterprise reporting through Snowflake and Power BI.
Drive the long‑term Salesforce strategy and roadmap, including data models, scalability, security, technical debt, release management, and DevOps practices (sandboxes, CI/CD, version control).
Design and optimize Lead‑to‑Cash processes, including Account, Opportunity and design registration management; channel data and distribution; sample orders, pricing and quotations; and POS and channel inventory reconciliation.
Configure and develop workflows, approvals, automation, and custom code, and lead testing across unit, SIT, UAT, regression, end‑to‑end, and automated testing.
Identify and implement opportunities to leverage Agentforce and other AI/agentic capabilities across Lead‑to‑Cash, including AI‑assisted sales insights, knowledge access, automation, and user support, ensuring alignment with business needs and data governance.
Collaborate with data, analytics, and engineering teams on AI‑driven enhancements and provide technical mentorship, training, and ongoing support to business users and junior analysts/developers.