Salesforce Solutions Analyst - Cloud CRM & Agile

Wipro

Reading

On-site

GBP 50,000 - 70,000

Full time

9 days ago

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Job summary

Wipro is seeking a Salesforce Business Analyst to bridge business stakeholders and technology teams in Reading, UK. You will translate business needs into Salesforce solutions across Sales Cloud, Service Cloud, and Experience Cloud, ensuring clear requirements and practical designs.

Responsibilities include eliciting requirements, creating BRD/FRD, writing user stories, managing the backlog, coordinating UAT and deployments, and supporting change management and user adoption across Salesforce

Qualifications

Strong understanding of Salesforce CRM and platform capabilities.
Experience with Sales Cloud, Service Cloud, and Experience Cloud.
Ability to elicit requirements and translate into concrete user stories.
Experience with integrations and data migration.
Familiarity with security model, validation rules, and flows.

Responsibilities

Collaborate with stakeholders to understand business processes and requirements.
Create BRDs, FRDs, user stories, and acceptance criteria.
Translate requirements into Salesforce solutions and design data flows.
Coordinate UAT, testing, and sign-offs across teams.