Salesforce Data Operations Manager

WorkNest People; Chester; Hybrid; GBP 40,000 - 50,000; Full time

Benefits offered by this job

Salary

Great benefits

Inclusive culture

Work/life balance

Job summary

WorkNest is seeking a Salesforce Data Operations Manager to join our Performance Marketing team and own the integrity, structure and flow of data within our Salesforce platform.

You will manage data quality, reporting via SOQL and integrations across Salesforce, Pardot and internal tools, working closely with Sales and senior stakeholders in a highly flexible hybrid role at our Aldford office (CH3) or remotely.

Qualifications

• Experience with Salesforce (or similar CRM) in a B2B setting and data governance.
• Strong ability to write complex SOQL queries and build data quality dashboards.
• Experience with API integrations, OAuth, and data tooling such as Plauti is desirable.

Responsibilities

• Own the integrity, structure and flow of data within our Salesforce platform.
• Manage data quality, deduplication, field standards and data quality dashboards.
• Collaborate with Sales, Marketing and leadership to surface insights and drive continuous improvement.

Skills

Salesforce data quality

SOQL queries

APIs & integrations

Excel proficiency

Data governance

Lead routing

Tools

Pardot

HubSpot

Plauti

REST APIs

Job description

Are you someone who enjoys working closely with Salesforce data and takes pride in how it's structured, governed and used to drive real commercial impact? If so, we'd really love to hear from you.

Why join us

WorkNest’s 800+ colleagues support over 50,000 organisations worldwide, helping them manage risk, improve performance and protect what matters most. Combining smart technology with expert advice across people, health and safety, compliance, and cyber and data security, we act as a true extension of our clients’ teams. Following significant growth over the past two years including global expansion and as part of Axiom GRC, our 1,400+ colleagues are driving ambitious plans for continued growth.

We're recruiting for a Salesforce Data Operations Manager to join our Performance Marketing team and own the integrity, structure and flow of data within our Salesforce platform. This role underpins our commercial decision making, ensuring leads, opportunities and accounts are accurate, accessible and actionable. You'll manage data quality, reporting (via SOQL) and integrations across Salesforce, Pardot and internal tools, working closely with Sales and senior stakeholders. This role suits someone who enjoys getting deep into data, is confident with integrations and APIs, and can quickly turn complex data into clear, practical insights.

What We Offer

• Salary: £40,000 - £50,000 per annum
• Great Benefits
• A supportive and inclusive work culture
• Work/Life balance

Hybrid Working

This is a highly flexible hybrid role. You'll attend our Aldford office (CH3) one or two days per week, with the remainder of your time spent working remotely.

Location

We're keen to hear from candidates based in Chester, Liverpool, Warrington, the Wirral and Manchester who can comfortably attend our Aldford office one or two days per week.

Typical Commuting Times Are

• Chester / Wrexham: 15-20 minutes
• The Wirral: 25 minutes
• Warrington / Frodsham: 35 minutes
• Liverpool City Centre: 35 minutes
• South Manchester / Altrincham: 45 minutes

What We’re Looking For

You’ll be a data specialist who takes real ownership of Salesforce data quality, governance and performance. You’ll be confident managing large, complex datasets across leads, contacts, accounts and opportunities, owning everything from deduplication and lead routing to defining field standards, validation rules and data quality dashboards that surface issues and drive continuous improvement. With strong experience in SOQL, reporting and analysis, you’ll be comfortable extracting insight, supporting executive level reporting and turning data into clear, actionable recommendations using both Salesforce and Excel. Technically, you’ll be at ease working with APIs, OAuth integrations and automation, able to troubleshoot sync issues, maintain integrations across multiple platforms, and collaborate with technical teams when needed.

Equally important is your ability to operate at pace, triaging issues, maintaining operational health, and working closely with Sales, Marketing and leadership to ensure data is accurate, aligned and trusted across the business. You'll enjoy working with people across the organisation, building strong relationships and helping teams make better use of data. In return, you'll be joining a supportive business where people work well together, value each other's expertise and are committed to delivering great results.

About You

We're looking for someone who brings strong experience working with Salesforce (or a similar CRM) in a B2B environment, with a deep understanding of data quality, governance and structure. You’ll be confident writing complex SOQL queries, working with APIs and integrations (including OAuth 2.0, REST and webhooks), and comfortable reading technical documentation or code, including Java-based SDKs. You’ll have excellent Excel skills and practical experience with data quality tools such as Plauti or equivalent, alongside a solid grasp of lead routing, assignment rules and source attribution. Just as importantly, you’ll have a sharp eye for detail, a methodical approach to documentation, and a mindset that treats data as a product. Exposure to marketing automation platforms like Pardot or HubSpot, familiarity with scripting languages or database environments, and experience supporting a business through periods of growth and change, would be desirable but not essential.

WorkNest is committed to creating a culture of Inclusionand ensuring that everyone – job applicants, clients, colleagues, and anyone else we deal with – is treated fairly and with respect. We continuously review our policies and processes to support our aim to create a diverse team, however, please speak to our Talent Team if there are any adjustments, we need to make in order to ensure, a genuine equality of opportunity.

See why WorkNest is a great place to work - Take a look at our WorkNest Culture video: https://worknest.wistia.com/medias/tg8eo5hyce

Closing date: 26th September 2026. Please note: Applications will be reviewed on an ongoing basis. We may look to close the advert early, so please don't delay in submitting an application.

WorkNest is part of Axiom GRC, supporting organisations to look after their people and protect what matters most.

We combine expertise in people management, employment law, health and safety, and cyber resilience with smart technology and practical support to help organisations manage risk, maintain compliance, and perform at their best.