Revenue Operations Executive

The Alliance; Greater London; Hybrid; GBP 32,000 - 35,000; Full time

Benefits offered by this job

Enhanced paid holiday

Private Medical Insurance

Life Insurance

Flexible hours policy

Tech gear kit

Wfh budget

On-demand therapy via Oliva

Wellness discounts

Job summary

The Alliance in London is seeking a data-minded Operations Specialist to own CRM integrity, data hygiene, and automation across marketing, sales and customer success. Working with HubSpot, Salesforce and Clay, you’ll implement integrations and workflows that keep data accurate, enrich insights, and support efficient processes in a fast-paced environment.

This role offers flexible hybrid work (London or remote UK), a competitive base salary, and comprehensive benefits focusing on wellbeing and

Qualifications

• Proven experience with CRM platforms (HubSpot or Salesforce) and building integrations, automations, and pipelines.
• Detail-oriented with data hygiene best practices.
• Process-driven with strong documentation habits.
• Clear communication and proactive problem solving.
• Familiar with automation tools or basic scripting.

Responsibilities

• Champion CRM integrity and data hygiene across platforms.
• Transform raw data into actionable insights and identify patterns.
• Manage tool ecosystems, secure access, and governance.
• Build and maintain reporting via HubSpot and Salesforce.
• Translate business challenges into high-impact workflows and automation.
• Connect systems via webhooks, APIs, and Zapier.
• Monitor deliverability and email authentication to ensure reliable outreach.
• Provide technical support for workspace security and user management.

Skills

Data accuracy

CRM experience

Integrations

Automation

Communication

Process-driven

Questioning mindset

APIs

Tools

HubSpot

Salesforce

Zapier

Job description

The Company

When it comes to digital communities, The Alliance is leading the way. Product marketing, sales enablement, product-led growth, AI, customer success, CMOs, you name it, we're home to thriving communities for them all.

With 70,000+ professionals across our communities and a constant stream of events, memberships, and learning products, we help individuals and teams grow faster in their careers.

We're ambitious, we move quickly, and we're still early in the journey - which means real ownership, fast progression, and the opportunity to build things from scratch.

The Role

This role is for someone who thrives on solving tricky business challenges with technical tools and solutions, someone who's happy to proactively lead projects that drive change and impact, working across a mix of functions, teams, and stakeholders. You'll need to work at pace while still keeping a sharp eye on the details, going beyond what's being asked to focus clearly on the 'why' of what we do.

You'll work across tools like HubSpot, Salesforce and Clay helping us keep the data behind our marketing, sales, and customer teams accurate and trustworthy. From dashboards and lead routing, to pipeline hygiene to helping manage our workspace, you'll play a critical role in how smoothly our engine runs day to day.

This role is for someone who enjoys translating business processes and challenges into automations, tools, and workflows that supercharge operations. It's for someone with some experience getting systems to talk to each other, who drives impact proactively, identifies opportunities independently, and sees them through.

What You'll Be Doing

• Championing CRM Integrity & Data Hygiene: Ensure our data ecosystem remains accurate and trustworthy, driving high-quality standards across our platforms (includes record deduplication, field standardization, and correcting data inconsistencies).
• Driving Data Enrichment: Transform raw data into actionable insights, proactively identifying patterns or anomalies that inform our strategy.
• Managing Tool Ecosystems & Access: Serve as a gatekeeper for our tech stack, ensuring secure, efficient, and appropriately permissioned access for all team members.
• Strategic Reporting: Build and maintain the visibility our Sales and Marketing teams need to make informed decisions via Hubspot and Salesforce.
• Orchestrating Process Automation: Translate business challenges into seamless, high-impact workflows, keeping our internal processes running smoothly (includes lead assignment routing, Salesforce Flow maintenance, and HubSpot workflow management).
• Integrating Systems: Connect our technology landscape to create a unified data flow between tools (webhooks, APIs, Zapier).
• Ensuring Deliverability Excellence: Protect and optimize our communication infrastructure, ensuring our outreach reaches its destination (includes monitoring sending domains, IPs, and email authentication protocols).
• Securing our workspace: Provide essential technical support for our workspace security and user management.

This Role Is For You If…

• You have strong attention to detail and a genuine care for data accuracy.
• You're comfortable working with data and data hygiene best practice
• You have hands‑on experience with a CRM such as HubSpot or Salesforce, as well as building out integrations, automations and pipelines with these as part of the tech stack
• You work in a methodical, process‑driven way, and you're willing to follow and improve documentation.
• You communicate clearly and would rather ask a question than guess.
• You're curious about how business systems connect, and you've got some experience getting them to talk to each other.

And…

• You have exposure to marketing operations, sales operations, or a data role.
• You're familiar with automation tools or basic scripting.
• You're interested in APIs, integrations, or light coding.

Compensation

£32,000-£35,000 Base salary *based on experience

Location

Flexible (Hybrid in London or Remote across the UK), must be in the UK

Core Benefits

• Enhanced paid holiday: 34 days including UK Bank holidays and a day off on your birthday
• Private Medical Insurance
• Life Insurance: (4 x salary)
• Early bird or night owl? Our flexible hours policy allows you to structure your work for when you're most productive
• Extensive tech gear kit
• WFH kit and budget

Wellbeing Benefits

• On-demand paid therapy, coaching & mental fitness via Oliva
• Discounted wellness classes & gym memberships
• Cycle to work & Workplace Nursery schemes
• Corporate Discounts via Perksatwork
• Monthly Flexible Allowance via the thanksBen platform

Learning & Development

• Personal L&D budget (£500 annually in year 1 - scaling year on year up to £3000+)
• Volunteer & L&D Days: 1 paid day per quarter for either L&D or Volunteer activities

Community and Inclusion

We are committed to creating a workplace that is free from discrimination and bias, and where everyone has equal opportunities to succeed and contribute. We acknowledge that our work here is never done - and we promise to continue striving for inclusivity every day.

We are The Alliance - in more ways than one.

Compensation Range

£32K - £35K