Data Operations Manager Marketing · Chester ·

WorkNest; Chester; Hybrid; GBP 40,000 - 50,000; Full time

Benefits offered by this job

Great Benefits

Supportive culture

Work/Life balance

Job summary

WorkNest is seeking a Salesforce Data Operations Manager to join our Performance Marketing team. You will own the integrity, structure and flow of data within our Salesforce platform, ensuring leads, opportunities and accounts are accurate and actionable.

You’ll manage data quality, reporting via SOQL and integrations across Salesforce, Pardot and internal tools, collaborating with Sales and senior stakeholders to turn complex data into clear, practical insights.

Qualifications

• Strong experience in Salesforce data quality, governance and structure.
• Proficient writing complex SOQL queries and working with APIs.
• Able to turn data into actionable recommendations for leadership.

Responsibilities

• Own data quality, governance and performance across Salesforce leads, contacts, accounts and opportunities.
• Manage deduplication, lead routing, field standards and data quality dashboards.
• Provide insights for executive reporting and cross-functional decision making.
• Maintain integrations across Salesforce, Pardot and internal tools.

Skills

SOQL querying

Data quality

Data governance

Excel

APIs & integrations

OAuth

Salesforce CRM

Tools

Pardot

HubSpot

Plauti

Job description

Are you someone who enjoys working closely with Salesforce data and takes pride in how it's structured, governed and used to drive real commercial impact? If so, we'd really love to hear from you.

Why join us

WorkNest’s 800+ colleagues support over 50,000 organisations worldwide, helping them manage risk, improve performance and protect what matters most. Combining smart technology with expert advice across people, health and safety, compliance, and cyber and data security, we act as a true extension of our clients’ teams. Following significant growth over the past two years including global expansion and as part of Axiom GRC, our 1,400+ colleagues are driving ambitious plans for continued growth.

We're recruiting for a Salesforce Data Operations Manager to join our Performance Marketing team and own the integrity, structure and flow of data within our Salesforce platform. This role underpins our commercial decision making, ensuring leads, opportunities and accounts are accurate, accessible and actionable. You'll manage data quality, reporting (via SOQL) and integrations across Salesforce, Pardot and internal tools, working closely with Sales and senior stakeholders. This role suits someone who enjoys getting deep into data, is confident with integrations and APIs, and can quickly turn complex data into clear, practical insights.

What We Offer

• Salary: £40,000 - £50,000 per annum
• Great Benefits
• A supportive and inclusive work culture
• Work/Life balance

What we’re looking for

You’ll be a data specialist who takes real ownership of Salesforce data quality, governance and performance. You’ll be confident managing large, complex datasets across leads, contacts, accounts and opportunities, owning everything from deduplication and lead routing to defining field standards, validation rules and data quality dashboards that surface issues and drive continuous improvement. With strong experience in SOQL, reporting and analysis, you’ll be comfortable extracting insight, supporting executive level reporting and turning data into clear, actionable recommendations using both Salesforce and Excel. Technically, you’ll be at ease working with APIs, OAuth integrations and automation, able to troubleshoot sync issues, maintain integrations across multiple platforms, and collaborate with technical teams when needed.

Equally important is your ability to operate at pace, triaging issues, maintaining operational health, and working closely with Sales, Marketing and leadership to ensure data is accurate, aligned and trusted across the business. You'll enjoy working with people across the organisation, building strong relationships and helping teams make better use of data. In return, you'll be joining a supportive business where people work well together, value each other's expertise and are committed to delivering great results.

About you

We're looking for someone who brings strong experience working with Salesforce (or a similar CRM) in a B2B environment, with a deep understanding of data quality, governance and structure. You’ll be confident writing complex SOQL queries, working with APIs and integrations (including OAuth 2.0, REST and webhooks), and comfortable reading technical documentation or code, including Java-based SDKs. You’ll have excellent Excel skills and practical experience with data quality tools such as Plauti or equivalent, alongside a solid grasp of lead routing, assignment rules and source attribution. Just as importantly, you’ll have a sharp eye for detail, a methodical approach to documentation, and a mindset that treats data as a product. Exposure to marketing automation platforms like Pardot or HubSpot, familiarity with scripting languages or database environments, and experience supporting a business through periods of growth and change, would be desirable but not essential.

Up for the challenge?

WorkNest is committed to creating a culture of Inclusionand ensuring that everyone – job applicants, clients, colleagues, and anyone else we deal with – is treated fairly and with respect. We continuously review our policies and processes to support our aim to create a diverse team, however, please speak to our Talent Team if there are any adjustments, we need to make in order to ensure, a genuine equality of opportunity.

See why WorkNest is a great place to work - Take a look at our WorkNest Culture video: https://worknest.wistia.com/medias/tg8eo5hyce

Closing date: 26th September 2026. Please note: Applications will be reviewed on an ongoing basis. We may look to close the advert early, so please don't delay in submitting an application.

#LI-Hybrid