Salesforce Administrator

PayPoint plc; Welwyn Garden City; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Salesforce Administrator to join their Agile team. This exciting role involves managing CRM applications, collaborating with stakeholders, and implementing best practices for system maintenance and data management. The position offers a blend of remote and onsite work, providing opportunities for career growth and development. With a focus on fostering an inclusive culture, this company values teamwork and innovation, making it a great place for those looking to make a significant impact in a dynamic environment.

Benefits

25 days holiday plus bank holidays

Free onsite gym and gym discounts

Access to online deals and discounts

Career progression opportunities

Contributory pension scheme

Private medical insurance

Life assurance and optional additional benefits

Qualifications

• 1-2 years of experience in Salesforce implementation and configuration.
• Knowledge of declarative tools like Process Builder and Lightning Flows.

Responsibilities

• Manage support activities for all CRM-related applications.
• Collaborate with stakeholders to ensure timely delivery using Agile principles.

Skills

Salesforce Administrator Certification

Apex

SQL Server

Strong communication skills

Education

Salesforce implementation experience

Certifications such as CPQ Advanced

Tools

Salesforce

Magic

Azure Cloud

Job description

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Vacancy Details

• Vacancy Name: Salesforce Administrator
• Vacancy No: VN463
• Employment Type: Full-Time
• Business Name: PayPoint Network Ltd
• Location: Welwyn Garden City

Job Details

What will you be doing?

As a Salesforce Administrator, you will be part of an Agile team delivering customer-facing products, evangelising Salesforce within the company, and collaborating with stakeholders to ensure timely delivery using Agile principles. Your responsibilities include managing support activities for all CRM-related applications, reducing incidents, and supporting business users serving Retailer and Merchants communities.

What would we like from you?

• Salesforce Administrator Certification with practical experience
• Handling escalation of issues from SFDC users and providing feedback
• Managing user profiles, roles, permission sets, and licenses
• Creating and customizing objects, fields, page layouts, and security rules
• Monitoring data quality, integrity, and user adoption
• Implementing best practices for system maintenance, security, and data management
• Supporting CRM systems including Salesforce, Magic, and back-office systems
• Ensuring proper controls for changes transitioned into production
• Collaborating with support teams on business changes and roadmaps
• Promoting knowledge sharing within CRM services
• Desirable: Experience with Apex, triggers, batches, integrations

Additional Qualifications

• 1-2 years of experience in Salesforce implementation and configuration, preferably with Lightning & enterprise licenses
• Certifications such as CPQ Advanced and Admin Advanced are desirable
• Knowledge of declarative tools like Process Builder and Lightning Flows
• Experience with Sales and Service clouds
• Support team experience, SQL Server, Azure Cloud knowledge
• Strong communication skills and a team-oriented attitude

What We Offer

This role offers a mix of remote and onsite work at our Welwyn Garden City office, with monthly team meetings. Benefits include:

• 25 days holiday plus bank holidays
• Free onsite gym and gym discounts
• Access to online deals and discounts
• Career progression opportunities
• Contributory pension scheme
• Private medical insurance
• Life assurance and optional additional benefits

We are committed to fostering an inclusive culture where everyone can thrive and belong.