Senior Salesforce Administrator

TN United Kingdom; United Kingdom; Remote; GBP 45,000 - 75,000; Full time

Job summary

Join a dynamic team as a Senior Salesforce Administrator, where you'll play a key role in enhancing the Salesforce capabilities across the organization. This innovative firm values collaboration and creativity, offering a supportive environment for professional growth. You'll be responsible for managing system changes, mentoring junior staff, and ensuring a seamless user experience. With a strong focus on career progression and well-being, this role offers a generous benefits package including a lifestyle allowance and private health insurance. If you're passionate about Salesforce and eager to make an impact, this opportunity is for you!

Benefits

Generous Holiday Allowance

Annual Lifestyle Allowance

Pension Scheme

Private Health Insurance

Group Income Protection Scheme

Cycle to Work Scheme

Internal Coaching and Mentoring

Training and Career Progression

Family-Friendly Policies

Qualifications

• 3+ years of experience in Salesforce administration.
• Demonstrable experience in managing system changes and troubleshooting.

Responsibilities

• Manage and maintain Salesforce capabilities across the organization.
• Gather user requirements and create reports, dashboards, and campaigns.

Skills

Salesforce Administration

Change Management

Troubleshooting

Mentoring

System Maintenance

Education

Salesforce Certification

Tools

Salesforce.com

AppExchange

Job description

Social network you want to login/join with:

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Client:

Landmark Information

Location:

remote, gb, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

437c9b6a40d4

Job Views:

4

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

What it's like to work at Landmark:

At Landmark, you'll find a friendly, dynamic, and supportive team that values bold ideas, big dreams, and active curiosity. We foster a culture of innovation, encouraging everyone to contribute to the development and direction of our products and services, while continuously seeking new and efficient ways to work.

Collaboration and sociability are at the heart of what we do, and we take pride in coming together to achieve great things.

We offer a range of benefits to support your well-being and career growth, including:

• Generous Holiday Allowance: 25 days' holiday plus bank holidays, with the option of adding up to 5 additional unpaid leave days per year
• Annual Lifestyle Allowance: £300 to spend on an activity of your choice
• Pension Scheme: Matched up to 6% for the first 3 years, and up to 10% thereafter
• Private Health Insurance: Provided by Vitality
• Group Income Protection Scheme
• Charitable Fundraising: Matched funding for your efforts
• Cycle to Work and Gym Flex Schemes
• Internal Coaching and Mentoring: Available throughout your time with us
• Training and Career Progression: A strong focus on your development
• Family-Friendly Policies

Join us at Landmark and be part of a team that supports your ambitions and growth, both personally and professionally.

The Opportunity

The Senior Salesforce Administrator will work as part of the Salesforce team and play a pivotal role in building and maintaining Landmarks group-wide Salesforce capability. The vision is to create a single authoritative view of customer activities across all Landmarks group businesses whilst also creating a seamless experience for the customers.

The role will involve:

• Proactively seeking out and identifying needed system changes (Sales Cloud and Service Cloud)
• Managing system changes without interruption to the user
• Gathering requirements from end users
• Creating and maintaining fields, views, reports, dashboards, campaigns and other salesforce.com objects.
• Debugging and troubleshooting the root cause of issues as they arise
• Assisting with migration from older systems/processes into group Salesforce instance
• Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer
• Creating and administering training to existing or new users/groups
• Mentoring of junior colleagues within the Salesforce team
• Assisting sales management to create processes in saleforce.com to help monitor activities, trends, sales and leads.
• Creating and managing Flows.
• Experience in change management and governance
• Management of integrated applications and third-party applications.

About You

To be successful as the Senior Salesforce Administrator you will have demonstrable experience in salesforce administration, working with the platform for 3+ years, and ideally hold certifications on Salesforce.com. You will be comfortable mentoring junior administrators and hold a breadth of experience to share.

You will also have/be:

• In-depth knowledge of the standard capabilities of SFDC and have successfully extended though capabilities using AppExchange
• Ability to work alone and with a team
• Can identify and progress innovation opportunities