Sales Team Leader – Car Rental

Recruitment Avenue; Basingstoke; On-site; GBP 23,000 - 39,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Team Leader to oversee staff training and development at a car rental station. This role is pivotal in maximizing profitability and enhancing customer experiences. You will lead a team of Sales Executives, focusing on upgrading rentals and selling additional services to both holidaymakers and local businesses. With a focus on building effective teams and fostering communication, this position offers the opportunity to make a significant impact on sales performance. If you have strong leadership skills and a passion for customer service, this is the perfect opportunity for you.

Benefits

Quarterly performance bonus

Commission on sales

Day off in lieu for working Saturdays

Qualifications

• Experience in managing customer contact and employee relations.
• Strong leadership skills with a proven management track record.

Responsibilities

• Manage staff performance and build effective teams to achieve sales objectives.
• Maximise incremental sales through effective training and staff development.

Skills

Management of direct customer contact

Employee relations

Budget and P&L review

Excellent communication skills

Team-oriented leadership

Coaching and staff development

Microsoft Office (Excel, Word, PowerPoint)

Tools

Microsoft Office

Job description

Salary: £23,500 Basic with a £38,500 OTE Plus Car

The role of Sales Team Leader is responsible for staff training, development, and overall profitability of the car rental station.

The Sales Executives will be selling car rental to holiday makers, local businesses, and the public. If the client has a car already booked online, you need to get the sales team to upgrade and add on extras for the car rental.

Upgrades include luxury cars, bigger cars, offer better insurance than already booked, offer child/baby seats, and up sell satellite navigation.

Bonus and Commission:

• Bonus: £1k paid quarterly on station performance.
• Commission: £600 to £1k per month ancillary revenue.

Working Hours:

• Mon-Sat working every other Saturday, which you will get a day back in lieu.

Main Responsibilities:

• Manage staff performance and build effective teams to achieve sales objectives.
• Maximise incremental sales through effective training and staff development.
• Daily communication with staff providing recognition and constructive redirection.
• Provide continuous training and education daily.
• Maintain accurate sales reports.
• Work closely with management and department leaders.

Key Skills/Experience Needed:

• Experience in management of direct customer contact, employee relations, budget, and P&L review.
• Ability to exercise sound judgment and make prudent decisions.
• Excellent communication skills with the ability to build rapport across the organisation with peers, staff, and management, both written and verbal.
• Strong team-oriented leadership skills and proven track record in a management role.
• Ability to attract, evaluate, coach, and advance staff to create an effective team.
• Working knowledge of Microsoft Office, including Excel, Word, and PowerPoint.