Sales Team Leader

Red Recruitment; North East; On-site; GBP 33,000 - 44,000; Full time

Benefits offered by this job

On-target earnings: 8,000 GBP

Salary progression to 37,500 base

Office-based in Newcastle

Job summary

Red Recruitment is seeking a Sales Team Leader to guide a fast-growing technology business’ sales team from Newcastle upon Tyne. You will coach up to 10 Sales Advisors, drive targets and improve conversion through data-driven feedback and regular performance reviews.

The role reports to the Sales Manager and focuses on hands-on leadership, coaching, and process improvements to help customers find the right solution and achieve ambitious KPIs.

Qualifications

• Experience leading or supervising a target‑driven sales team.
• Strong coaching and people management skills.
• Confident use of sales data and KPIs to drive improvements.
• Excellent written and verbal communication skills.
• Strong organisational skills and ability to manage priorities.
• Proactive, resilient and empathetic approach to supporting the team.

Responsibilities

• Lead and motivate a team of up to 10 Sales Advisors to meet and exceed targets.
• Coach calls and monitor performance to improve call quality and conversion.
• Run daily stand-ups, weekly team meetings and monthly 1:1s.
• Analyse weekly/monthly sales performance and report findings to leadership.
• Recruit, onboard and train new Advisors and develop training materials.
• First point of contact for complex queries and escalations.
• Collaborate with other teams to optimise sales processes.

Skills

Sales leadership

Coaching

Performance analysis

Communication

Planning & prioritisation

Job description

Sales Team Leader

Red Recruitment is recruiting a Sales Team Leader to join our client, a fast-growing technology business that helps make household bills simple.

Reporting to the Sales Manager, you'll lead a team of up to 10 Sales Advisors, helping them hit ambitious targets and convert more leads. This is a hands-on role where you'll use call coaching, performance data and regular feedback to improve sales results and help customers find the right solution.

Benefits and Package for a Sales Team Leader

• Basic salary: 32,572.95 per annum
• On-target earnings: 8,000 in on-target commission
• Additional bonus: Up to 10% of your basic salary for achieving your objective
• Salary Progression: Potential for salary to rise to 37,500 base after 3 years
• Hours: Monday to Friday, 10am-6pm, with one Saturday in four, 9am-5pm
• Location: Newcastle upon Tyne, office-based

Key Responsibilities of a Sales Team Leader

• Leading and motivating a team of up to 10 Sales Advisors to meet and exceed sales targets and KPIs
• Monitoring sales calls and providing practical coaching to improve call quality, objection handling and lead conversion
• Running daily stand-ups, weekly team meetings and monthly one-to-ones to review progress, set priorities and support individual development
• Analysing weekly and monthly sales performance and presenting findings and actions to senior leaders and external stakeholders
• Recruiting, onboarding and training new Sales Advisors, and creating training materials for the wider team
• Acting as the first point of contact for complex customer queries and escalations
• Working with other teams to improve sales processes and help advisors work more efficiently

Key Skills and Experience of a Sales Team Leader

• Experience leading or supervising a target‑driven sales team, ideally in an outbound sales, telephone‑based environment
• Strong coaching and people management skills, with the ability to develop advisors and address underperformance
• Confidence using sales data and KPIs to identify where performance can improve and turn those findings into clear actions
• Excellent written and verbal communication skills and a confident telephone manner
• Strong organisational skills and the ability to manage competing priorities in a fast‑paced sales environment
• A proactive, resilient and empathetic approach to supporting your team and resolving customer issues