Sales Support Specialist: Quotes, Orders & Accounts

CDW; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

CDW is seeking an Account Support Administrator to assist the Account Director with day-to-day activities, including managing customer engagements and maintaining accurate records. You will liaise with internal teams, vendors, and customers to maximise sales capacity and satisfaction.

The role requires strong PC literacy, analytical ability, and excellent communication skills, with prior commercial experience preferred. This is a full-time, on-site position based in the Manchester area.

Qualifications

• PC literacy (Word, Excel, Outlook) with fast & accurate keyboard skills.
• Strong analytical and problem-solving abilities.
• Excellent interpersonal and communication skills.
• Experience in a commercial environment is preferred.

Responsibilities

• Provide day-to-day support to the Account Director and customers.
• Manage customer engagements to maximise sales and satisfaction.
• Liaise with internal departments and vendors.
• Handle quotations, orders, and queries.
• Maintain product and pricing information within catalogues.
• Assist with training and cover as needed.

Skills

PC literacy

Analytical skills

Communication skills

Time management

Prioritisation

Tools

Microsoft Navision

CRM

Job description

CDW is seeking an Account Support Administrator to assist the Account Director with day-to-day activities, including managing customer engagements and maintaining accurate records. You will liaise with internal teams, vendors, and customers to maximise sales capacity and satisfaction.

The role requires strong PC literacy, analytical ability, and excellent communication skills, with prior commercial experience preferred. This is a full-time, on-site position based in the Manchester area.