Sales Support Specialist — 12-Month Secondment

Avnet; Leeds; On-site; GBP 24,000 - 31,000; Full time

Job summary

Farnell, an Avnet company, is seeking a Sales Support Agent on a 12 month secondment in Leeds to assist the sales team with order fulfillment and customer support. You will respond to inquiries, expedite orders, and resolve issues while handling multiple priorities in a fast-paced environment.

The role involves lifting objects for stock tasks and supporting process improvements, with rotating shifts and close collaboration with internal teams to maintain high service levels.

Qualifications

• Administrational skills and ability to handle multiple priorities.
• Strong communication and customer-service mindset.
• Proactive problem solving and ability to work under pressure.

Responsibilities

• Respond to customer inquiries and expedite critical orders.
• Research and resolve issues, and manage order tracking and invoicing.
• Provide stock queries, returns processing, and support to sales team and external customers.
• Maintain records and contribute to process improvements and KPI reporting.
• Lift objects and transport trolleys for stock inventory purposes.

Job description

Farnell, an Avnet company, is seeking a Sales Support Agent on a 12 month secondment in Leeds to assist the sales team with order fulfillment and customer support. You will respond to inquiries, expedite orders, and resolve issues while handling multiple priorities in a fast-paced environment.

The role involves lifting objects for stock tasks and supporting process improvements, with rotating shifts and close collaboration with internal teams to maintain high service levels.