Sales Support (m/w/d)

TN United Kingdom; United Kingdom; Hybrid; GBP 25,000 - 45,000; Full time

Job summary

An established industry player is seeking a motivated individual to join their dynamic sales and marketing team. This role offers an exciting opportunity to manage contract processes, support marketing activities, and enhance customer experiences. You will thrive in a fast-paced environment, utilizing your excellent communication and organizational skills to coordinate projects and engage with diverse stakeholders. If you have a passion for customer service and a background in sales support, this position is perfect for you to make an impact in a collaborative team setting.

Qualifications

• 1-2 years of experience in sales or administrative support.
• Strong interpersonal skills and ability to work with diverse teams.

Responsibilities

• Manage contract processes and support the marketing team.
• Prepare reports and analyze market potential for sales activities.

Skills

Communication Skills

Detail-oriented

Organizational Skills

CRM Knowledge

Customer Service

Multi-tasking

Education

Bachelor's degree or equivalent experience

Tools

MS Word

Excel

PowerPoint

Job description

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WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

YOUR CHALLENGE: Do you already have some experience in the sales environment and enjoy working with people? Do you enjoy taking on challenges in sales and marketing and thinking outside the box? Then we have the right job for you. We are looking for support for our team in K, M, or Remote as soon as possible.

Your main focus will be:

• Management of the contract process with customers and internal stakeholders to ensure that contracts are processed correctly and swiftly
• Supporting the marketing team in the administrative and content-related preparation of customer meetings. Attending congresses and audits
• Coordination and internal coordination to answer customer enquiries in the area of quality and compliance
• Support in the visualisation of KPIs and regular preparation of reports
• Support in the daily business of the marketing team, including preparation of offers, coordination, and documentation of appointments
• Analysis of market potential as preparation for sales activities
• Close cooperation and coordination with the marketing team and all colleagues involved in the respective projects - nationally and internationally

YOUR POTENTIAL:

• Ability to multi-task in a fast-paced/high-pressure environment, results-driven, and excellent communication skills both written and verbal
• Must be detail-oriented, proactive, and flexible
• Excellent documentation skills (MS Word, Excel, PowerPoint at minimum)
• High organisational skills and ability to manage several projects simultaneously
• Knowledge of internet technologies (CRM systems)
• Ability to prioritise workload effectively
• An administrative or sales support background
• Strong interpersonal skills and ability to work effectively with diverse professional staff
• A team player with high dedication
• Passion for customer service and providing excellent client experiences
• Knowledge of the pharmaceutical marketing environment is a plus
• Self-motivated, independent worker demonstrating drive
• 1-2 years of experience, preferably from a digital media buying/planning agency or healthcare marketing
• Bachelor's degree or equivalent experience