Sales Support Executive

Purdicom; Wantage; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Hybrid working

On-site gym

Learning and development opportunities

Reward and recognition scheme

25 days holiday plus wellbeing day

Birthday and anniversary bonuses

Medical scheme

Pension and life insurance

Free parking

Friendly, supportive team environment

Job summary

Purdicom, based in the United Kingdom, is looking for a Sales Support Executive to join our team in Oxfordshire on a hybrid basis. You will support customers by phone and email, process orders and maintain CRM data while coordinating with suppliers and the warehouse.

The role emphasizes accurate order processing, quotes and timely updates. We value proactive individuals with attention to detail, CRM and MS Office experience, and a willingness to learn and grow in sales knowledge.

Qualifications

• Strong customer service and communication skills.
• Excellent attention to detail and accuracy.
• Experience using CRM systems and Microsoft Office.
• A proactive approach and ability to work independently.
• Willingness to learn and develop your sales knowledge.
• Full driving licence and own transport due to rural location.

Responsibilities

• Support customers via phone and email.
• Process sales orders and maintain CRM accuracy.
• Prepare quotes and provide order updates.
• Liaise with suppliers, manufacturers and warehouse team.
• Manage stock and shipment queries.
• Keep customer and order information up to date.
• Learn about products and support customer meetings when required.

Skills

Customer service

Attention to detail

Proactive mindset

Independent working

Willingness to learn

Full driving licence

Education

CRM software

Tools

Microsoft Office

CRM software

Job description

Sales Support Executive

Location: Oxfordshire (Hybrid)

Salary: Competitive

Vacancy Type: Permanent, Full Time

What You'll Be Doing

• Supporting customers via phone and email


• Processing sales orders and maintaining CRM accuracy


• Preparing quotes and providing order updates


• Liaising with suppliers, manufacturers and our warehouse team


• Managing stock and shipment queries


• Keeping customer and order information up to date


• Learning about our products and supporting customer meetings when required

What We're Looking For

• Strong customer service and communication skills


• Excellent attention to detail and accuracy


• Experience using CRM systems and Microsoft Office


• A proactive approach and ability to work independently


• A willingness to learn and develop your sales knowledge


• Full driving licence and own transport due to our rural location

Why Purdicom?

• Hybrid working


• Learning and development opportunities


• On-site gym


• Reward and recognition scheme


• 25 days holiday plus wellbeing day


• Birthday and anniversary bonuses


• Medical scheme, pension and life insurance


• Free parking


• A friendly, supportive team environment

If you enjoy building relationships, solving problems and keeping things running smoothly, we'd love to hear from you. Join Purdicom and be part of a team where your contribution really matters.