Sales Support Executive

Grupo Orona; Sunbury-on-Thames; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a detail-oriented and proactive individual to join their national sales team. This role involves supporting sales operations by managing administrative tasks, coordinating with internal departments, and ensuring outstanding customer service. You will be instrumental in identifying new business opportunities, preparing tender documentation, and maintaining customer relationships. If you thrive in a fast-paced environment and possess strong communication and organizational skills, this is an exciting opportunity to contribute to a leading European business in sustainable vertical transportation.

Benefits

25 days holiday + bank holidays

Healthsheild Medical Cash Back Plan

Unlimited access to qualified GP's 24/7

Discounts and vouchers in over 800 stores

Access to Eye Test vouchers

Company recruitment referral scheme

Minimum level of life assurance

Qualifications

• Experience in sales, sales support, or contract administration is essential.
• Proficiency in Microsoft Office and CRM systems is required.

Responsibilities

• Support the sales team with documentation and client communication.
• Engage with potential customers and manage tender processes.
• Maintain and update CRM systems with sales data.

Skills

Verbal communication

Written communication

Attention to detail

Organizational skills

Microsoft Office Suite

Multitasking

Team player

Tools

CRM systems

Internal order processing systems

Job description

Orona is a leading European business group in sustainable vertical transportation. As a global operator with almost 60 years’ experience, it delivers value for customers through its platform of products and services covering the design, manufacture, installation, maintenance, modernization, refurbishment and replacement of lifts and escalators in all market segments.

Its vertical transportation solutions encompass innovative, pragmatic and state-of-the-art technologies; giving the highest level of safety, and optimises traffic management, available space, and travel comfort.

Our cooperative business model is committed to people. Its team is composed of 5,700 employees, operating in 12 European countries, supplying complete lifts, escalators, and components to more than 100 countries throughout the world.

Orona in the UK provides a national installation and service coverage from its regional offices. Nearly 300 full time employees make up the UK team, providing a wealth of skill, knowledge and local market experience.

1 out of every 10 new lifts in Europe is an Orona lift.

100 countries have Orona products installed.

300,000 lifts worldwide with Orona technology.

25,000,000 We bring more than 25 million people every day to their destination.

Number 1 in production capacity in Europe for complete lifts.

1st company in the sector worldwide certified in Ecodesign - ISO 14006.

ORONA’s activities are focused on the design, manufacture, installation, maintenance, and modernisation of lifts, escalators, moving ramps and walkways. Operating in 100 countries, we have 330,000 lifts worldwide using our technology. With 2 manufacturing plants, Orona is Number 1 in Europe in terms of complete lift production capacity.

We are seeking a detail-oriented and proactive individual to assist our national sales team in proactively contacting potential and existing customers, preparing tender paperwork, providing administrative support, and delivering outstanding customer service. In this role, you will play a key part in ensuring seamless sales operations by handling administrative tasks, coordinating with internal departments, and supporting the sales team with documentation and client communication.

Key Responsibilities:

• Identify and target new business opportunities.
• Engage with new potential customers, establishing early relationships and developing market opportunities to tender stage.
• Provide administrative support to the existing business sales team.
• Assist the sales team with tender management, including drafting, reviewing, PQQs and tracking supplier forms.
• Support in preparing sales reports, presentations, and proposals.
• Maintain and update CRM systems with sales data, customer interactions, and contract details.
• Process orders onto our internal system, ensuring accuracy in pricing, terms, and customer details.
• Respond to customer inquiries and coordinate with the appropriate teams for resolution.
• Assist in coordinating logistics for sales meetings, demos, and client visits.
• Identify process improvements to enhance the efficiency of sales operations.

Key Requirements:

• Experience: Previous experience in sales, sales support, contract administration, or a similar role.
• Skills:
  • Excellent verbal and written communication skills.
  • Strong attention to detail and organizational skills.
  • Proficiency in Microsoft Office Suite.
  • Ability to multitask and prioritise tasks in a fast-paced environment.
  • Prepared to challenge, willingness to learn, using initiative.
  • A team player.

If you are a highly organised professional with a passion for sales, working in a team environment, supporting sales and managing opportunities, we’d love to hear from you!

We strive to be a great place to work and to offer a wide range of experiences and opportunities that will help you to achieve your career and personal goals. Benefits include:

• 25 days holiday + bank holidays.
• Healthsheild Medical Cash Back Plan.
• GP24 service- unlimited access with qualified GP's 24 hours all year round.
• Orona Rewards Scheme- Discounts and vouchers in over 800 stores.
• Access to Eye Test vouchers.
• Access to company recruitment referral scheme.
• A minimum level of life assurance.

Location:

Sunbury on Thames (United Kingdom).