Sales Support Executive

Forest Feast; Portadown; On-site; GBP 24,000 - 32,000; Full time

Job summary

Forest Feast is seeking a Sales Support Executive to support our sales team and drive commercial activity across our brands. You will manage customer portals, pricing, samples, promotions and account support to ensure customers receive efficient, accurate service.

This role is ideal for a graduate or experienced administrator seeking flexible working days and hours. We are open to discussing arrangements that suit the candidate while meeting business needs.

Qualifications

• Graduate or entry-level role seeking to develop commercial skills.
• FMCG or food and drink sector experience is an advantage.
• Strong communication and teamwork ability.
• Excellent attention to detail and ability to meet deadlines.
• Numeracy skills and proficiency in MS Office.

Responsibilities

• Manage customer portals, add/update product information, listings and promotions.
• Complete and submit new line forms with required information.
• Maintain pricing files and portals ensuring accuracy.
• Update EPOS sales trackers and promotions.
• Support stock monitoring and forecasting for retailers.
• Coordinate trade samples and dispatch on time.
• Attend trade events and engage with customers and consumers.
• Collaborate with sales and marketing to coordinate activities.
• Provide logistical support for Amazon account.
• Attend internal meetings and follow up on actions.

Skills

Commercial awareness

Communication skills

Team collaboration

Organisational skills

Attention to detail

Numeracy

MS Office

Tools

Microsoft Excel

PowerPoint

Word

Job description

Forest Feast (Kestrel Foods) is an ambitious fast growing innovative snacking company. We own, manufacture and distribute four brands, Forest Feast, Acti-Snack, Just Live A Little, and Indie Bay, selling across two main product categories, Snacking and Breakfast. Our customer base spans multiple channels across the UK and Ireland and over thirty international markets.

We have experienced significant growth of 20% CAGR over 5 years, and to further support our exciting growth strategy we are recruiting for a Sales Support Executive as part of our growing team.

As Sales Support Executive, you will provide essential support to our sales team, helping to deliver commercial activity across our brands and customer channels. From maintaining customer portals and pricing to coordinating samples, promotions and account support, you will help ensure our customers receive an efficient, accurate and responsive service.

This is a great opportunity for a graduate looking to start their commercial career, or an experienced administrator seeking flexibility around working days and hours. We are open to discussing working arrangements that suit the right candidate while meeting the needs of the business.

Main Responsibilities:

• Manage key customer portals alongside the wider sales team, adding and updating product information, new listings and promotions.
• Complete and submit new line forms, coordinating the required information across the business.
• Maintain customer pricing files and portals, ensuring information is accurate and up to date.
• Keep internal promotions, new listings and EPOS sales trackers up to date.
• Maintain the monthly sales promotion invoice tracker.
• Support the sales team with retailer stock monitoring and forecasting.
• Work closely with the sales and marketing teams to ensure commercial activities are coordinated and delivered on time.
• Provide logistical support for the Amazon account.
• Coordinate trade sample requests, ensuring samples are dispatched on time
• Attend trade events as required, engaging with customers and consumers to promote our brands.
• Attend internal team meetings and follow through on agreed actions.

What you'll need to succeed:

• An interest in working within a commercial team. Previous experience in FMCG or the food and drink sector would be an advantage.
• Good commercial awareness and a willingness to learn.
• Excellent communication skills and the ability to work collaboratively across the business.
• Strong organisational skills and attention to detail, with the ability to manage priorities and meet deadlines.
• The initiative to identify issues, find practical solutions and follow through on agreed actions.
• Good numeracy skills and proficiency in Microsoft Office, particularly Excel, Word and PowerPoint.