Sales Support Executive

Intertek; Maidstone; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Career opportunities worldwide

Real Living Wage employer

Job summary

Intertek seeks a Sales Support Executive to drive new business growth. You will research target markets, identify opportunities and support outreach campaigns across email and telephone. Using data, technology and AI tools, you’ll turn research into meaningful sales conversations and qualified opportunities.

You’ll build relationships, track KPIs, and support handover to the sales team while staying highly organised and accurate in data recording, reporting and campaign performance.

Qualifications

• Demonstrated enthusiasm for sales and building relationships.
• Organised, methodical and detail-focused with strong recording accuracy.
• Comfortable using data, research and sales tools for outreach.
• Able to conduct multi-channel outreach via email and phone.

Responsibilities

• Research and prioritise target sectors to identify potential clients.
• Utilise AI-enabled tools to uncover client needs and contact details.
• Plan and execute targeted email campaigns to generate conversations.
• Follow up with structured phone calls to qualify interest.

Skills

Market research

Email outreach

Phone outreach

Campaign planning

Data tools

Tools

AI tools

Job description

We're looking for a Sales Support Executive to play a key role in supporting our new business growth. This is an opportunity to develop your sales skills, build commercial experience and become an important part of our business development team. You'll research target markets, uncover potential clients, identify opportunities and support targeted outreach campaigns across email and telephone. Using data, technology and AI tools, you'll turn research into real sales conversations and qualified opportunities. We're looking for someone with energy, curiosity and a genuine passion for sales and someone who enjoys finding opportunities, building relationships and seeing their work turn into results. Key activities:

• Research, profile and prioritise agreed target sectors to identify government and private sector organisations with potential fit for key services
• Use approved internal and external sales tools, including AI-enabled research tools, to identify potential client needs, interest signals and contact details
• Plan and execute targeted, sequenced email campaigns to generate new business conversations
• Follow up outreach activity with structured phone calls to qualify interest and progress opportunities
• Maintain accurate records of campaign activity, prospect data, responses and outcomes
• Track outreach performance and contribute to reporting against agreed activity KPIs
• Work methodically to support the qualification of potential opportunities for handover to the wider sales or business development team
• Additional sales support responsibilities include weekly and monthly sales department performance tracking and customer satisfaction surveys
• Build a working knowledge of Intertek's cybersecurity services through training, shadowing and supported client meetings
  We are seeking someone who is highly organised, methodical and detail-focused, with a strong eye for accuracy when recording, managing and tracking information. You'll have a genuine passion for sales and new business, with the drive and enthusiasm to identify opportunities, engage prospective clients and turn research into meaningful conversations. You'll be motivated by achieving results and enjoy the challenge of opening doors and creating new commercial opportunities. We are looking for someone who is confident using data, research and sales tools to support targeted outreach activity, and who is comfortable embracing AI and new technology to improve the speed, efficiency and accuracy of prospect research., Highly organised, methodical and detail-focused, with strong accuracy in recording and tracking information
• Confident using data, research and sales tools to support targeted outreach activity
• AI and technology native, with the ability to use agreed tools to improve the speed, efficiency and accuracy of prospect research
• Logical and analytical approach to identifying potential client fit and qualifying interest
• Comfortable conducting new business outreach through both email and telephone follow-up
• Persistent, professional and structured in managing campaign follow-up activity
  Intertek operates a preferred supplier arrangement, and we do not accept unsolicited approaches from agencies.
  Join Intertek and become part of our global network of inspiring and entrepreneurial colleagues. We are a global family that values diversity and we thrive working together with precision, pace, and passion.
• We are working to make the world Ever Better, ensuring the quality, safety and sustainability of products and services used by millions of people around the world.
• Competitive salary/benefits
• Development and career opportunities around the Globe
• Working in a highly motivated team and dynamic working environment
• We are an Equal Opportunity Employer and are committed to creating an inclusive workplace. We do not discriminate against applicants, and all qualified individuals will receive consideration for employment regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. We are committed to fair and equitable pay and are proud to be a Real Living Wage employer, ensuring our colleagues are compensated in line with independently assessed living standards. We are also committed to providing reasonable adjustments throughout the recruitment process and employment to support candidates and employees with disabilities or special needs.