Internal Sales Executive

Taylor Maxwell; City of Edinburgh; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Annual bonus

25 days holiday

Holiday buy scheme

Employee Assistance Programme

Cycle to work scheme

Enhanced sick pay

Life assurance

Smart casual attire

Job summary

Taylor Maxwell is seeking an Internal Sales Executive to support the sale of timber products and collaborate with the regional external sales team. The role involves managing an established customer base, identifying new opportunities, and providing a professional, responsive service. Full-time, 37.5 hours, Monday to Friday, permanent position.

This position offers a dynamic environment with room to advance, training opportunities, and involvement in company-wide sales initiatives.

Qualifications

• Generate new business and manage existing customer accounts within a defined area.
• Identify and target new accounts in line with company objectives and KPIs.
• Maintain and develop existing customer accounts in line with agreed KPIs.
• Proactive approach to identifying work and new business opportunities.
• Experience in timber or construction product sales.
• Previous experience working in an internal sales environment.
• Confident, with a strong desire to develop a successful career in sales.

Responsibilities

• Generate new business and manage existing customer accounts within a defined area.
• Identify and target new accounts in line with company objectives and KPIs.
• Maintain and develop existing customer accounts in line with KPIs.
• Build relationships with customers and suppliers, communicating effectively.
• Respond to customer enquiries in a timely and professional manner.
• Organise and maintain databases to support stocknote distribution and marketing.
• Take an active approach to developing sales and product knowledge through training.
• Carry out duties reasonably required by Directors in support of team goals.
• Experience in timber or construction product sales; internal sales background.

Skills

Internal sales experience

Timber/Construction products

Customer relationship management

Communication skills

Microsoft Office

Tools

Outlook

Microsoft Word

Microsoft PowerPoint

Job description

We are looking for an Internal Sales Executive to actively support the sale of timber products while working closely with the regional external sales team.

The role will involve managing and developing an established customer base, identifying new business opportunities and helping to convert prospective accounts into trading customers. You will build strong relationships with customers and suppliers while providing a professional and responsive service. This position is full time (37.5 hours per week, Monday to Friday) and permanent.

Key Responsibilities

• Generate new business and manage existing customer accounts within a defined area.
• Identify and target new accounts in line with company objectives and KPIs.
• Maintain and develop existing customer accounts in line with agreed KPIs.
• Build strong relationships with customers and suppliers, communicating effectively and promptly.
• Respond to customer enquiries in a timely and professional manner.
• Use the company's order processing and credit control systems to provide administrative support to the external sales team.
• Organise and maintain databases to support stocknote distribution and company marketing activities.
• Work towards company expectations in relation to target income, procedures and KPIs.
• Take an active approach to developing sales and product knowledge through training and development opportunities.
• Carry out any other duties reasonably required by the Directors in support of the team and wider business objectives.
• Experience in timber or construction product sales.
• Previous experience working in an internal sales environment.
• A strong desire and aptitude to learn.
• Driven, ambitious and highly motivated.
• Confident, with a strong desire to develop a successful career in sales.
• Personable, presentable and professional.
• Resilient and able to cope with rejection.
• Good working knowledge of a Windows PC environment, including Outlook, Word and PowerPoint.
• Proactive approach to identifying work and new business opportunities.
• Excellent communication skills and the ability to communicate effectively with customers, suppliers and colleagues.
• Annual company bonus scheme.
• 25 days' holiday, increasing by 1 day every 2 years, up to a maximum of 30 days.
• Annual leave purchase scheme - option to buy an additional 3 days.
• Employee Assistance Programme (EAP).
• Cycle to work scheme.
• Enhanced Sick Pay.
• Life assurance.
• Smart casual attire and dress down Fridays.

All employees have a duty not to discriminate against each other, customers or suppliers and not to help anyone else do so.