Sales Support Engineer

Working Solutions Recruitment; England; Hybrid; GBP 38,000 - 48,000; Full time

Benefits offered by this job

Company van with tools

25 days' annual leave

Private healthcare

Digital GP access

Mental health support

Company pension

Income protection

Life assurance

Enhanced maternity/paternity pay

Employee discounts

Cycle to Work

Ongoing training

Career progression

Job summary

Working Solutions Recruitment is recruiting for a Field Based Sales Support Engineer for a well‑established client in England. This permanent, full‑time role involves UK‑wide travel and on‑site technical support across environmental equipment.

You will visit customer sites, perform trials, support commissioning and help customers optimise performance while developing commercial awareness and progressing toward technical sales opportunities.

Qualifications

• A relevant engineering or technical qualification, or equivalent hands‑on industry experience.
• A practical engineering background, ideally involving field service, process equipment, commissioning, maintenance or troubleshooting.
• An interest in environmental technologies, industrial processes and technical problem‑solving.
• Strong communication skills and the confidence to build relationships with customers.
• A proactive, self‑motivated approach with the ability to manage your own workload and work independently.
• A willingness to learn new technologies and develop commercial awareness.
• Flexibility to travel regularly to customer sites across the UK.
• A full, clean UK driving licence is essential.
• The right to work in the UK.
• Previous experience with process optimisation, commissioning or environmental equipment would be advantageous, although full training and support will be provided.

Responsibilities

• Visit customer sites throughout the UK to provide technical assistance, troubleshoot equipment issues and improve operational performance.
• Carry out on‑site equipment trials, sample testing and performance assessments to support existing and potential applications.
• Assist with commissioning activities and process optimisation to ensure equipment operates efficiently and reliably.
• Provide practical guidance and training to customers on the effective operation of their equipment.
• Develop strong, lasting relationships with customers, becoming a trusted point of contact for technical support.
• Work alongside the sales team to identify potential business opportunities and support customer enquiries through technical demonstrations and trials.
• Collaborate with technical and commercial colleagues to resolve challenges and deliver effective solutions.
• Prepare reports covering site visits, testing results, equipment performance and potential opportunities.

Job description

WSR is recruiting for Field Based Sales Support Engineer for our reputable and well-established client.

Role Title: Sales Support Engineer – Field Based

Role Type: Permanent, Full Time

Location: England Preferred – Field Based, with UK-Wide Travel

An Exciting Opportunity for a Technical Engineer Looking to Develop Their Career!

Are you a hands‑on Engineer looking to take the next step in your career? Perhaps you're a Field Service Engineer keen to move into a more commercially focused role while still putting your technical skills to good use?

We have an exciting opportunity for a Sales Support Engineer to join an established and highly regarded engineering business within the environmental sector.

This UK-wide, field-based role combines technical support, troubleshooting and customer interaction, working with specialist equipment across a range of environmental applications.

Ideally, you'll be based in England, with regular travel to customer sites nationwide.

Full training and support are provided, with excellent opportunities to develop your skills and progress into technical sales.

Sales Support Engineer Key Responsibilities

• Visit customer sites throughout the UK to provide technical assistance, troubleshoot equipment issues and improve operational performance.
• Carry out on‑site equipment trials, sample testing and performance assessments to support existing and potential applications.
• Assist with commissioning activities and process optimisation to ensure equipment operates efficiently and reliably.
• Provide practical guidance and training to customers on the effective operation of their equipment.
• Develop strong, lasting relationships with customers, becoming a trusted point of contact for technical support.
• Work alongside the sales team to identify potential business opportunities and support customer enquiries through technical demonstrations and trials.
• Collaborate with technical and commercial colleagues to resolve challenges and deliver effective solutions.
• Prepare reports covering site visits, testing results, equipment performance and potential opportunities.

Sales Support Engineer Experience, Qualifications and Attributes

• A relevant engineering or technical qualification, or equivalent hands‑on industry experience.
• A practical engineering background, ideally involving field service, process equipment, commissioning, maintenance or troubleshooting.
• An interest in environmental technologies, industrial processes and technical problem‑solving.
• Strong communication skills and the confidence to build relationships with customers.
• A proactive, self‑motivated approach with the ability to manage your own workload and work independently.
• A willingness to learn new technologies and develop commercial awareness.
• Flexibility to travel regularly to customer sites across the UK.
• A full, clean UK driving licence is essential.
• The right to work in the UK.
• Previous experience with process optimisation, commissioning or environmental equipment would be advantageous, although full training and support will be provided.

Sales Support Engineer Benefits

• Company van equipped with the necessary tools and testing equipment.
• 25 days' annual leave, increasing with length of service.
• Private healthcare, digital GP access and mental health support.
• Company pension, income protection and life assurance.
• Enhanced maternity, paternity and sick pay.
• Employee discounts, recognition schemes and Cycle to Work benefits.
• Ongoing technical training and professional development.
• Genuine career progression opportunities, including the potential to move into a technical sales role.

We appreciate the time and effort invested in your application.

While we strive to respond to all applicants promptly, we kindly ask for your understanding in case of delays. If you do not hear from us within 10 days of submitting your application, please assume that, unfortunately, you have not been successful this time.

We will however keep your CV on file and review your suitability against any other vacancies we may have available.