Sales Support & Customer Success Specialist

Apogee; Maidstone; Hybrid; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Flexible working options

33 days holiday

Enhanced family benefits

Paid voluntary work days

Staff Reward Scheme

Life assurance 4 x salary

Sponsorship for development

Employee Assistance Programme

Discounted Gym Membership

Eye care voucher scheme

Free flu vaccinations

Social events and recognition

HP Employee discounts

Job summary

A leading technology provider in Maidstone is seeking a proactive Sales Support & Customer Executive. This role serves as a vital link between the sales team and clients, handling customer queries and supporting sales processes with data insights. Candidates should possess strong communication skills and familiarity with CRM systems and Excel. The position offers flexible work arrangements and various employee benefits, making this an exciting opportunity for those looking to advance their careers in a supportive environment.

Qualifications

• Proficient in CRM systems and Excel.
• Able to build rapport with internal and external stakeholders.
• Measured approach to documentation and reporting.

Responsibilities

• Manage and resolve customer queries professionally.
• Run KPI reports for sales insights.
• Oversee workflow of new deals for seamless onboarding.
• Prepare documentation to support the sales cycle.
• Identify process bottlenecks and improve operations.

Skills

Communication

Detail-oriented

Tech-savvy

Resilience

Experience in Sales Support

Curiosity about AI

Tools

CRM systems (Salesforce, HubSpot)

Excel

Job description

A leading technology provider in Maidstone is seeking a proactive Sales Support & Customer Executive. This role serves as a vital link between the sales team and clients, handling customer queries and supporting sales processes with data insights. Candidates should possess strong communication skills and familiarity with CRM systems and Excel. The position offers flexible work arrangements and various employee benefits, making this an exciting opportunity for those looking to advance their careers in a supportive environment.