Sales Support Coordinator

H2R Selection; Bristol; On-site; GBP 25,000 - 28,000; Full time

Job summary

H2R Selection is seeking a Sales Support Coordinator to join a leading UK construction equipment dealer based in Bristol. The successful candidate will actively support Sales Managers, oversee sales pipelines, and ensure customer expectations are met through effective communication and data management. This role offers a competitive salary and opportunities for professional development in a dynamic environment.

Qualifications

• Ability to thrive in a busy, ever-changing environment.
• Excellent problem-solving skills with accuracy and attention to detail.
• Proficient in Microsoft Office, including Excel and Outlook.

Responsibilities

• Support Sales Managers to meet customer needs throughout the customer journey.
• Oversee and support the sales pipeline and account-related inquiries.
• Update the ERP system accurately and timely.

Skills

Problem-solving

Attention to detail

Communication

Relationship building

Tools

Microsoft Office Suite

Job description

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Join to apply for the Sales Support Coordinator role at H2R Selection

Bristol

£25-28k

Our client, the UK’s largest construction equipment dealer, has an exciting opportunity for a Sales Support Coordinator to join their team!

The Role

• Proactively support Sales Managers to meet customer’s needs, from start of the customer journey through to completion.
• Oversee and support with sales pipeline.
• Conduct weekly overview of customer portfolio with key stakeholders across the business.
• Identify potential risks or opportunities and inform Sales Managers to follow up.
• Assist customers and Sales Managers with all account related questions. Provide accurate timely information regarding enquiries.
• Be the link between departments across the business to ensure customer expectations are met.
• Accurately updating the in-house ERP system in a timely manner.
• Using data to look for trends and problems, take a proactive approach to managing your own data.
• Generating Equipment Sales agreements for new customer orders.
• Working with Commercial to allocate appropriate equipment and budget costs.
• Raising workshop prep job sheets and liaising with production.
• Working with in house and out of house finance companies to produce proformas and invoices.
• Ordering new and used Plant & Equipment from OEMs and maintaining accurate equipment records. Including but limited to raising Equipment Purchase Orders, processing goods receiving and co-ordinating prompt payments to suppliers.
• Checking and validating order confirmation and invoices - updating ERP system to accurately reflect and flagging any changes to the Commercial team.
• Liaising with multiple departments to ensure specifications are correct and machines will be ready for dispatch in line with customer expectations.
• Answering incoming telephone calls, being the first point of contact for existing and prospective customers.
  
  

Key Skills/ Experience

• Able to thrive and succeed in a busy, ever-changing environment
• Excellent problem-solving skills with accuracy and attention to detail
• Proficient in the use of Microsoft Office Suite, including Excel and Outlook
• Strong communication skills and able to build relationships with key stakeholders

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Human Resources Services

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