Sales Support Executive

Usay Compare; Cirencester; On-site; GBP 24,000 - 40,000; Full time

Job summary

A leading company in the insurance industry in Cirencester is seeking talented individuals for an engaging customer service role. This position offers a competitive base salary with uncapped commission, full training, and opportunities for career progression. If you are motivated, friendly, and eager to learn, this could be the perfect fit for you!

Benefits

28 days holiday with an incremental holiday scheme

Full training & ongoing development

Performance incentives

A diverse, fun, and supportive team culture

Qualifications

• Confident, friendly, and great with people.
• Positive attitude and willing to learn and grow.

Responsibilities

• Engage with customers via inbound and outbound calls.
• Provide outstanding customer service and set expectations.
• Earn commission by transferring calls that convert into sales.

Skills

Communication

Customer-focused

Motivation

Team Player

Job description

Do you have a natural talent for speaking with people and building relationships?

Want to earn commission in a friendly, supportive environment—without the pressure of a hardcore sales role?

Looking for real career progression with a company that invests in your development?

If you answeredyes, we want to hear from you!

What’s in it for you?

• £24,570 basic salarywith uncapped commission (£30K+ OTE) + performance incentives
• Office-based role in Cirencester (South Cerney - GL7 5XZ)
• 28 days holiday with an incremental holiday scheme!
• A diverse, fun, and supportive team culture
• Full training & ongoing development– no experience needed!
• Exciting career progression opportunities– move into sales or other roles within the business!

What You’ll Be Doing:

This role is all aboutengaging with customers—no cold calling, just meaningful conversations with people who have already shown interest in our services.

Inbound Calls:

• Answer calls from clients and direct them to the right department (Sales, Customer Service, or Retentions).

• Provide outstanding customer service, ask the right questions, and set clear expectations for callbacks if needed.

Outbound Calls (Where You Earn Commission!):

• Call clients who have made an inquiry about Private Medical Insurance—no cold calling!

• Introduce them to our services and transfer them to a Sales Adviser.

• Earn£30-£50 commissionfor every transferred call that converts into a sale!

Who We’re Looking For:

• Confident, friendly, and great with people
• Motivated to earn and progress
• Positive attitude and a team player
• Willing to learn and grow within the company
• Customer-focused with strong communication skills

Career Growth Opportunities:

Once you master this role, the opportunities don’t stop there! Whether you want to move intoSales,Customer Service, or another area of the business, we’ll support you in developing your career.

Your Working Hours:

You’ll work on a6-week rotating shift pattern, including a mix of start times to suit different lifestyles. Shifts range from8:00 AM to 8:00 PM, Monday to Friday, with some Saturdays (9:00 AM – 1:00 PM).

Full Training Provided – Apply Today!

No experience? No problem! We provide full in-house training on our systems and customer engagement techniques. If you’rehardworking, motivated, and eager to learn, click‘Apply Now’ and take the first step toward an exciting new career!