Sales Support Coordinator

JR United Kingdom; Bristol; On-site; GBP 25,000 - 40,000; Full time

Job summary

A leading company in fire safety ventilation products seeks a Sales & Estimating Support professional in Bristol. This role involves supporting the technical sales team, managing quote requests, and enhancing customer relationships in a fast-paced, customer-focused environment. Join a collaborative team and contribute to a growing company's success.

Benefits

Matched pension contributions up to 6%

Competitive salary plus annual performance-based bonus

Great office location with free parking

Supportive, collaborative team environment

Qualifications

• Previous experience in administration, sales support, or customer service.
• Confidence speaking with clients and keen eye for detail.
• Proficiency in Outlook, Word, and Excel is essential.

Responsibilities

• Manage incoming quote requests and liaise with customers.
• Track and update the status of all incoming quotes.
• Engage with customers to understand their needs.

Skills

Organisational skills

Attention to detail

Communication skills

Problem-solving mindset

Tools

Outlook

Word

Excel

LinkedIn

Job description

Social network you want to login/join with:

? Matched Pension Contributions up to 6%

Mandik UK is looking for a Sales & Estimating Support professional to join their growing team. This is an exciting opportunity for someone who thrives in a fast-paced, customer-focused environment and wants to play a key role in supporting the company’s continued success.

About Mandik UK

Since launching in the UK in 2021, Mandik UK has grown from a two-person start-up to a thriving team of 8, with turnover set to reach £7m by Year 4. Specialising in Fire Safety Ventilation Products, we’re dedicated to setting new standards in the construction industry with high-quality, fully compliant solutions.

As we continue to expand, we need a proactive and detail-oriented individual to support our Technical Sales & Estimating team, ensuring our customers receive the expert advice and solutions they need.

What the Role Involves

As Sales & Estimating Support, you’ll work closely with the Technical Sales Manager and Estimating team to manage incoming quote requests, liaise with customers, and ensure accurate information is gathered to deliver compliant estimates. You’ll also play a key role in customer relations, helping to build long-term partnerships while promoting our consultative approach to sales.

• Reviewing incoming quote requests to ensure all required information is provided
• Liaising with customers via email, phone, and Teams to clarify requirements
• Tracking and updating the status of all incoming quotes

? Customer Relationship Management

• Engaging with customers to understand their needs and provide expert support
• Following up on information requests, ensuring timely and accurate responses
• Building strong client relationships and promoting our technical expertise
• Assisting with LinkedIn and other in-house marketing initiatives
• Developing a strong understanding of our products and industry to support customer interactions

What We’re Looking For

We need a highly organised, customer-focused individual who is confident speaking with clients and has a keen eye for detail. While experience in a sales or estimating role is beneficial, we’re more interested in your potential, problem-solving mindset, and ability to thrive in a fast-paced environment.

• Previous experience in administration, sales support, or customer service
• Strong organisational skills and attention to detail
• Excellent communication skills – written and verbal
• Ability to work proactively and independently while being a team player
• Proficiency in Outlook, Word, and Excel
• Experience in a sales-related role
• Knowledge of LinkedIn & marketing tools
• Understanding of technical or construction-based industries

What’s on Offer?

? Competitive salary plus annual performance-based bonus

? Matched pension contributions up to 6%

? Great office location in Aztec West with free parking

? Supportive, collaborative team environment

? The opportunity to make a real impact in a growing company

At Mandik UK, you’ll be joining a fast-growing, ambitious company where your work will directly contribute to our success. If you’re looking for a role where your efforts are recognised and rewarded, this could be the perfect opportunity for you!

? Apply now and be part of Mandik UK’s exciting journey! ?