Sales Support Co-ordinator

Chase Buchanan Group; United Kingdom; On-site; GBP 21,600 - 26,400; Full time

Benefits offered by this job

Employee assistance programme

Holiday allowance

Charity matching

Eye care vouchers

Job summary

Campions is recruiting for a Sales Support Co-ordinator to join its UK team. The role focuses on delivering outstanding customer service to prospective buyers and sellers of Retirement Homesearch properties, with administration and document preparation using Word and Excel.

Salary is £24,000 per year, with typical Monday–Friday hours 09:00–17:00. The successful candidate will identify customer needs, supply correct information to facilitate sales, and maximise opportunities by maintaining

Qualifications

• Excellent customer service skills.
• Strong verbal and written communication.
• Detail-oriented with accuracy in administration.
• Able to thrive in a fast-paced sales environment.

Responsibilities

• Provide excellent telephony and administrative support to ensure team sales targets are met and exceeded.
• Maintain all files, records and reporting systems at optimum efficiency.
• Create and update letters and documents using templates in Microsoft Word, and spreadsheets using Microsoft Excel.
• Act as an ambassador for the business and provide exceptional customer service for clients throughout their journey.

Skills

Customer service

Phone skills

Administrative skills

Attention to detail

Communication skills

Team player

Tools

Microsoft Word

Microsoft Excel

Job description

Job Advert

Retirement Homesearch

Sales Support Co-ordinator

Salary: £24,000 per annum

Hours: Monday to Friday, 09:00 - 17:00

As a Sales Support Co-Ordinator, you will contribute to our vision of being the UK’s premier retirement estate agency:

• Delivering outstanding customer service to all prospective buyers and sellers of Retirement Homesearch properties.
• Identifying customer needs quickly and supplying the correct information to facilitate their property sale or purchase.
• Ensuring all possible sales opportunities are maximised by placing accuracy and speed at the heart of the customer journey from initial applicant entry, to administration of sale completion letters.

Main Responsibilities

• Provide excellent telephony and administrative support to ensure team sales targets are met and exceeded.
• Maintain all files, records and reporting systems at optimum efficiency.
• Create and update letters and documents using templates in Microsoft Word, and spreadsheets using Microsoft Excel.
• Act as an ambassador for the business at all times and provide an exceptional level of customer service for clients at the beginning or end of their Retirement Homesearch property journey.

Skills and Experience

• A can-do attitude and the willingness to learn and advance in a fast-paced sales environment.
• Great attention to detail with excellent verbal and written communication skills.
• You will have a passion to provide an exceptional level of customer service.
• A team-player, you strive to always give your best and achieve high goals.

About the Company

Campions: Campions is one of the fastest growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch and Campions Lettings & Management brands which collectively sell, rent and manage thousands of properties across the country every year.

Perks That Make a Difference

Benefits: Employee assistance programme, competitive holiday allowance + public holidays, charity matching and payroll giving, contribution towards eye care tests, annual flu vaccination vouchers, birthday leave, health cash plan plus a range of other additional benefits that are linked to specific job grades.

We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.