Sales Support & Client Services Assistant

Secure; Bangor; Hybrid; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Pension Plan

Annual Discretionary Bonus

Discretionary Salary Reviews

Holidays

Job summary

Gaming Laboratories International (GLI) in Bangor is seeking a Client Services Administrative Assistant to support the Sales team and ensure smooth administration. You will help draft proposals for the EMEA Sales Team, update CRM data, and generate regular reports to keep client information accurate and accessible.

The role emphasizes customer-focused service, collaboration with global colleagues, and proactive administration across departments to maintain high standards.

Qualifications

• Experience with CRM is preferred and Dynamics is a plus.
• Experience creating sales reports is a plus.
• Excellent English, both written and spoken.
• Pro-active, structured and team oriented work approach.
• Ability to manage multiple admin tasks and inquiries.

Responsibilities

• Support the proposal drafting for the EMEA Sales Team and interface with Operations to provide clear, complete, and accurate proposals.
• Update the CRM system to maintain accurate customer information, opportunities, contacts and related data.
• Create weekly/monthly reports and collaborate with internal clients at GLI.
• Receive and respond to inquiries via email from internal and external clients.
• Carry out essential admin tasks to support Legal, Finance, QA and other departments.

Skills

Customer success

Pro-active attitude

Structured working

Team player

Strong communication

English proficiency

Education

MBO/HBO level

Tools

CRM

Dynamics

Microsoft Office

Job description

Gaming Laboratories International (GLI) in Bangor is seeking a Client Services Administrative Assistant to support the Sales team and ensure smooth administration. You will help draft proposals for the EMEA Sales Team, update CRM data, and generate regular reports to keep client information accurate and accessible.

The role emphasizes customer-focused service, collaboration with global colleagues, and proactive administration across departments to maintain high standards.