Sales Support Associate — Growth & CRM

EAO AG; Burgess Hill; On-site; GBP 22,000 - 30,000; Full time

Job summary

EAO Ltd in Burgess Hill, UK, seeks a Sales Support Associate to assist Business Development Managers, handle enquiries, quotations, orders and contracts, and drive growth through excellent service and efficient admin. The successful candidate will be organised, results-driven, an excellent communicator and enjoy collaborative work in a busy sales environment.

This on-site role offers exposure to CRM systems and cross-functional collaboration with sales, customer service and marketing to achieve

Qualifications

• GCSE Maths and English at Grade C/4 or above.
• Minimum of one year's experience in a customer service or sales support role.
• Strong customer focus with good commercial awareness.
• Intermediate Excel, Word and Outlook.
• Experience using CRM is an advantage.
• Excellent verbal and written communication skills.
• Strong organisational skills with the ability to plan, prioritise and manage multiple tasks.

Responsibilities

• Provide comprehensive sales support to designated Business Development Managers.
• Manage customer enquiries, quotations and administrative sales activities in a timely and professional manner.
• Support, lead management activities and ensure efficient progression of sales opportunities.
• Maintain accurate customer information and activity records within CRM systems.
• Assist with contract administration and sales documentation.
• Collaborate with colleagues across sales, customer service and marketing to achieve objectives.

Skills

Customer service

Sales support

Communication

Education

GCSE Maths & English (Grade C/4 or above)

Tools

Excel

Word

Outlook

CRM

Job description

EAO Ltd in Burgess Hill, UK, seeks a Sales Support Associate to assist Business Development Managers, handle enquiries, quotations, orders and contracts, and drive growth through excellent service and efficient admin. The successful candidate will be organised, results-driven, an excellent communicator and enjoy collaborative work in a busy sales environment.

This on-site role offers exposure to CRM systems and cross-functional collaboration with sales, customer service and marketing to achieve