Sales Support Associate (20 hours)

Braintree Village; Braintree; Hybrid; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Discounts

Competitive benefits package

Iconic lifestyle brand

Job summary

Ralph Lauren is seeking a Sales Support Associate for a 20-hour part-time position at Braintree Village, Essex. The role focuses on delivering exceptional customer support and helping with deliveries and replenishment to optimise the store’s product offer.

You will communicate with the team to ensure outstanding service, act as a Ralph Lauren Brand Ambassador, and contribute to a welcoming, elevated in-store experience. A proactive, energetic team player profile is essential.

Qualifications

• Experience in a fast-paced environment.
• Energetic, passionate and results-driven team player.
• Proactive with strong organisational skills.

Responsibilities

• Operate in a team that is focused on the consumer.
• Deliver customer support excellence and operational efficiencies.
• Assist with deliveries and replenishment to optimise the product offer for customers.
• Communicate consistently with the team to ensure an excellent customer service.
• Be Ralph Lauren Brand Ambassador.
• Embody the Ralph Lauren values and spirit.
• Support operational efficiencies to create a welcoming and elevated experience.
• Use the Ralph Lauren store systems and procedures to enhance operational efficiencies.
• Use replenishment tools effectively to ensure compliance with Ralph Lauren policies and standards.
• Maintain the store aesthetic.

Skills

Customer service

Team player

Organisational skills

Job description

Sales Support Associate (20 hours)

Ralph Lauren Location: Braintree Village, Essex Contract type: part-time Pay: TBC Closing Date: Closing Date:

About Us

Ralph Lauren is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality.

For more than 50 years, Ralph Lauren's reputation and distinctive image has been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognised families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

WHAT WE OFFER

• The opportunity to work for an iconic and unique lifestyle brand
  Exciting career opportunities
• Competitive benefits package and discounts
• An environment where you can bring your whole self to work

WHAT YOU'LL DO

• Operate in a team that is focused on the consumer
• Deliver customer support excellence and operational efficiencies
• Assist with deliveries and replenishment to optimise the product offer for customers
• Communicate consistently with the team to ensure an excellent customer service
• Be Ralph Lauren Brand Ambassador
• Embody the Ralph Lauren values and spirit
• Support operational efficiencies to create a welcoming and elevated experience
• Use the Ralph Lauren store systems and procedures to enhance operational efficiencies
• Use replenishment tools effectively to ensure compliance with Ralph Lauren policies and standards
• Maintain the store aesthetic

WHAT WE ARE LOOKING FOR

• An energetic, passionate, and results-driven team player
• Experience in a fast-paced environment
• Proactive with strong organisational skills