Sales Support Associate

RALPH LAUREN; Swindon; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Discounts

Benefits package

Iconic lifestyle brand

Job summary

Ralph Lauren is seeking a brand ambassador for itsSwindon location to deliver outstanding customer service and support store operations. You will help optimise product availability and deliver a welcoming shopping experience consistent with the Ralph Lauren brand.

The role focuses on customer-first service, operational efficiency, and proactive teamwork in a fast-paced retail setting, with opportunities for growth within a globally iconic lifestyle brand.

Qualifications

• Energetic and results-driven team player with ability to work in a fast-paced environment.
• Proactive and organised.

Responsibilities

• Deliver customer support excellence and operational efficiencies.
• Assist with deliveries and replenishment to optimise the product offer for customers.
• Communicate consistently with the team to ensure an excellent customer service.

Skills

Energetic

Passionate

Team player

Results-driven

Job description

COMPANY DESCRIPTION

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

WHAT WE OFFER

• The opportunity to work for an iconic and unique lifestyle brand


• Exciting career opportunities


• Competitive benefits package and discounts


• An environment where you can bring your whole self to work

WHAT YOU'LL DO

One team focused on the consumer

• Deliver customer support excellence and operational efficiencies


• Assist with deliveries and replenishment to optimise the product offer for customers


• Communicate consistently with the team to ensure an excellent customer service

Ralph Lauren Brand Ambassador

• Embody the Ralph Lauren values and spirit


• Demonstrate a customer-first culture


• Support operational efficiencies to create a welcoming and elevated experience

Operations

• Use the Ralph Lauren store systems and procedures to enhance operational efficiencies


• Use replenishment tools effectively to ensure compliance with Ralph Lauren policies and standards


• Store maintenance

WHO YOU ARE

• Energetic, passionate, and results-driven team player


• Experience in a fast-paced environment


• Proactive and organisational skills