Sales Support Associate

FashionUnited Group; Braintree; Hybrid; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Iconic brand

Career opportunities

Benefits & discounts

Inclusive environment

Job summary

Ralph Lauren Corporation is seeking a Brand Ambassador in the United Kingdom to deliver exceptional customer service and support store operations. You will contribute to a welcoming, premium shopping experience while upholding Ralph Lauren’s values.

This role focuses on helping customers, supporting deliveries and replenishment, and maintaining high standards of service across the brand’s stores in England. A passion for fashion and a strong team ethic are essential.

Qualifications

• Energetic, enthusiastic team player with a positive attitude.
• Experience working in fast-paced environments.
• Proactive and well-organised with good time management.

Responsibilities

• Deliver customer support excellence and operational efficiencies.
• Assist with deliveries and replenishment to optimise the product offer for customers.
• Communicate consistently with the team to ensure excellent customer service.

Skills

Energetic

Team player

Proactive

Organisational skills

Job description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

WHAT WE OFFER

• The opportunity to work for an iconic and unique lifestyle brand
• Exciting career opportunities
• Competitive benefits package and discounts
• An environment where you can bring your whole self to work

WHAT YOU'LL DO

One team focused on the consumer

• Deliver customer support excellence and operational efficiencies
• Assist with deliveries and replenishment to optimise the product offer for customers
• Communicate consistently with the team to ensure an excellent customer service

Ralph Lauren Brand Ambassador

• Embody the Ralph Lauren values and spirit
• Support operational efficiencies to create a welcoming and elevated experience

Operations

• Use the Ralph Lauren store systems and procedures to enhance operational efficiencies
• Use replenishment tools effectively to ensure compliance with Ralph Lauren policies and standards
• Store maintenance

WHO YOU ARE

• Energetic, passionate, and results-driven team player
• Experience in a fast-paced environment
• Proactive and organisational skills

Want to know more about working at Ralph Lauren?

England, United Kingdom of Great Britain and Northern Ireland