Sales Support Associate

RALPH LAUREN; Braintree; On-site; GBP 23,000 - 27,000; Full time

Benefits offered by this job

Brand heritage

Discounts

Inclusive culture

Job summary

Ralph Lauren in the United Kingdom is seeking a Brand Ambassador to represent the iconic label in-store. You will deliver exceptional customer service, assist with deliveries and replenishment, and help optimise the product offer for customers.

You’ll join an energetic team that values initiative and teamwork, with opportunities to grow within a globally recognised brand and an in-store experience that reflects Ralph Lauren’s standards, including training, discounts, and a supportive environment.

Qualifications

• Experience in a fast-paced environment.
• Proactive and organisational skills.
• Excellent communication and teamwork.

Responsibilities

• Deliver customer support excellence and operational efficiencies.
• Assist with deliveries and replenishment to optimise the product offer for customers.
• Communicate consistently with the team to ensure an excellent customer service.

Skills

Customer service

Team player

Organised

Energetic

Job description

COMPANY DESCRIPTION

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

WHAT WE OFFER

• The opportunity to work for an iconic and unique lifestyle brand


• Exciting career opportunities


• Competitive benefits package and discounts


• An environment where you can bring your whole self to work

WHAT YOU'LL DO

One team focused on the consumer

• Deliver customer support excellence and operational efficiencies


• Assist with deliveries and replenishment to optimise the product offer for customers


• Communicate consistently with the team to ensure an excellent customer service

Ralph Lauren Brand Ambassador

• Embody the Ralph Lauren values and spirit


• Demonstrate a customer-first culture


• Support operational efficiencies to create a welcoming and elevated experience

Operations

• Use the Ralph Lauren store systems and procedures to enhance operational efficiencies


• Use replenishment tools effectively to ensure compliance with Ralph Lauren policies and standards


• Store maintenance

WHO YOU ARE

• Energetic, passionate, and results-driven team player


• Experience in a fast-paced environment


• Proactive and organisational skills