Sales Support Administrator – Lancaster | Monthly Bonus

Butler Rose; Morecambe; On-site; GBP 28,000 - 33,000; Full time

Benefits offered by this job

Monthly performance bonus

Modern office environment

Career development opportunities

Job summary

Butler Rose Lancaster is partnering with a growing business in the Lancaster area to recruit a Sales Support Administrator. This office-based role centers on supporting customer relationships, coordinating internal processes and ensuring first-class service throughout the customer journey.

You’ll act as a key link between customers, suppliers, sales colleagues and operations, ensuring enquiries, orders and projects progress efficiently. Strong organisation and a proactive approach are essential.

Qualifications

• Experience in sales administration or customer support.
• Strong organisational and multitasking abilities.
• Excellent communication and relationship-building skills.
• Proactive approach with attention to detail.

Responsibilities

• Serve as central contact for customer enquiries, handling requests promptly.
• Support sales with tailored quotations and supplier information.
• Coordinate orders and track progress from enquiry to delivery.
• Collaborate with operations to resolve issues and maintain service standards.
• Maintain accurate customer, pricing and order data in internal systems.
• Foster relationships with suppliers and partners to meet customer needs.
• Provide timely order status updates to customers and colleagues.
• Assist with reporting and maintain business performance data.

Skills

Customer service

Organised

Multitasking

Communication

Tools

CRM systems

ERP systems

Order management

Job description

Butler Rose Lancaster is partnering with a growing business in the Lancaster area to recruit a Sales Support Administrator. This office-based role centers on supporting customer relationships, coordinating internal processes and ensuring first-class service throughout the customer journey.

You’ll act as a key link between customers, suppliers, sales colleagues and operations, ensuring enquiries, orders and projects progress efficiently. Strong organisation and a proactive approach are essential.