Sales Support Administrator

Keplin Group; Uxbridge; Hybrid; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Flexible hours

Hybrid work

Birthday leave

Employee discounts

Staff socials

Free parking

Career progression

Collaborative culture

Job summary

Keplin Group in the United Kingdom is seeking an organised Administrative & Sales Support professional to back the sales team. You will handle new line paperwork, maintain pricing and stock information, and coordinate with internal teams and external retailers to ensure smooth operations.

The role requires accuracy, strong MS Office skills, and excellent English communication. You will work closely with buying, account management, and partners, providing timely reports and documentation while

Qualifications

• Previous experience in a similar role.
• Fluent written and spoken English.
• Excellent written and verbal communication skills.
• Detail-oriented with a focus on accuracy.
• Proactive, problem-solving mindset.
• Strong MS Office proficiency.

Responsibilities

• Provide comprehensive administrative support to the sales team and enable them to meet targets.
• Manage new line forms and retailer documentation accurately and efficiently.
• Maintain up-to-date pricing and stock information across internal teams.
• Coordinate with buying, account management and external retail partners to ensure smooth operations.
• Prepare reports and presentations using Word, Excel and PowerPoint.
• Communicate clearly and professionally across channels and teams.

Skills

MS Office

Fluent English

Detail-oriented

Communication

Team player

Claude AI

Education

Marketing or Business degree

Tools

Microsoft Excel

Word

PowerPoint

Job description

Keplin Group is an ecommerce company specialising in fast-moving consumer goods (FMCG), including electronics and household items. We make everyday products easy to find, well presented and good value for our customers. Our teams cover buying, content and creative, HR and recruitment, and operations, and we’re growing across the UK retail market.

About the Role

You will be responsible for providing essential administrative and operational support to the sales team, managing new line paperwork with retailers, maintaining accurate pricing and inventory information, and ensuring seamless communication across internal teams and external partners. If you thrive in a collaborative environment, enjoy managing multiple priorities, and take pride in accuracy and organisation, this role offers an excellent opportunity to contribute to a fast-paced and growing business.

Responsibilities

• Provide comprehensive administrative support to the sales team, enabling them to meet and exceed company sales targets.
• Support key commercial activities that drive growth and strengthen retail relationships.
• Manage and process new line forms and retailer documentation accurately and efficiently.
• Ensure all required information is completed, submitted on time, and aligned with retailer requirements.
• Maintain and communicate up-to-date pricing and stock availability information to internal teams.
• Support accurate tracking of pricing changes and product availability.

Cross-Functional Collaboration

• Work closely with the Buying team to ensure accurate product, pricing, and availability information is shared across the business.
• Liaise with Account Managers to support retail accounts and resolve queries efficiently.

Communication & Coordination

• Act as a central point of contact between sales, buying, account management, and external retail partners.
• Ensure clear, professional, and timely communication across all channels.

General Administration

• Prepare reports, presentations, and documents using Microsoft Word, Excel, and PowerPoint.
• Maintain organised records and documentation to support smooth commercial operations.
• Assist with additional administrative duties as required to support the wider team.

Required Skills

• Previous experience in a similar role
• Highly detail-oriented with a strong focus on accuracy and consistency.
• Confident user of Microsoft Office, particularly Excel, Word, and PowerPoint.
• Excellent written and verbal communication skills and fluent English language.
• AI user of Claude
• Professional spoken English skills
• Collaborative team player with the ability to build effective working relationships.
• Self-motivated and proactive, with a problem-solving mindset.
• Excellent time management skills and the ability to juggle multiple priorities in a fast-paced environment.
• Entrepreneurial attitude with a hands-on approach

Preferred Skills

• Strong understanding of the UK retail landscape.
• Awareness of consumer trends and retail dynamics.

Qualifications

• Degree in Marketing or Business or equivalent

What We Offer:

• Flexible working - choose your hours between 8:30am-5pm or 9:30am-6pm
• Hybrid working - 2 days per week from home
• Birthday leave, on top of a competitive annual leave allowance
• 50% employee discounts on Keplin products
• Quarterly staff socials and celebrations
• Free on-site parking
• Career progression opportunities as we scale
• A genuinely collaborative, inclusive culture

Equal Opportunity Statement

We are committed to diversity and inclusivity in our hiring practices.