Sales Support Administrator

Confidential; Essex; On-site; GBP 20,000 - 21,000; Full time

Benefits offered by this job

Holiday pay on hours worked

Pension after qualifying period

Employee rewards program

Job summary

Just Temps is recruiting a Sales Support Administrator for a client near Halstead, Colchester, Essex. The role manages lift equipment orders and warranty claims, providing post-sale support to distributors and customers in a manufacturing setting.

The position is full-time on-site, with a temporary-to-permanent path for the right candidate. Pay is £14.75–£15.00 per hour, working Monday to Friday.

Qualifications

• High attention to detail in data entry, documentation, and claims processing.
• Strong analytical skills to interpret warranty and order data.
• Excellent communication with distributors and customers.
• Ability to prioritise multiple orders and warranty cases.

Responsibilities

• End-to-end management of lift equipment orders and warranty claims.
• Post-sale support to distributors and customers.
• Ensure accurate order processing in the ERP/SAP system and timely warranty resolution.

Skills

Attention to detail

Warranty analysis

Communication skills

Order prioritization

Customer focus

Tools

SAP

Job description

Sales Support Administrator

We're currently recruiting for an experienced Sales Support Administrator to join our client based in the outskirts of Halstead, Colchester, Essex on a temporary basis.

This is an excellent opportunity for someone looking to build a long-term career within manufacturing. The role will initially be a temporary position for up to 12 weeks and for the right candidate will go permanent!

Why work with Just Temps

We have over 40 years of experience supporting businesses with temporary and temp-to-perm roles. Over the last 12 months, we have placed over 200 candidates into permanent positions!

Benefits

• Holiday pay on each hour worked


• Pension after a qualifying period


• Access to employee rewards with 1,400 offers, including retail discounts, cashback, phone savings, discounted fitness membership + more!

About the Role

You will be responsible for end-to-end management of lift equipment orders and warranty claims. This role provides technical, post-sale support to distributors and customers, ensuring accurate order processing in the ERP/SAP system, timely warranty resolution, and effective communication across logistics, manufacturing, and credit control. This is a full-time role, Monday Friday. The pay rate is £14.75-£15.00 per hour.

Skills and Competencies

• High attention to detail and accuracy in data entry, documentation, and claim processing


• Strong analytical skills with the ability to interpret warranty and order data and spot trends


• Excellent communication skills


• Ability to prioritise effectively and manage multiple orders and warranty cases simultaneously


• Customer-focused mindset with a problem-solving approach and resilience under pressure