Sales Support Administrator

Jonathan Lee Recruitment Ltd; Bromsgrove; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a forward-thinking organisation as a Sales Support Administrator, providing exceptional customer service and supporting a dedicated sales team. This role involves managing customer interactions, internal sales processes, and utilizing tools like Excel and SAP. If you're proactive, organised, and eager to enhance your career in a dynamic team-oriented environment, apply today.

Qualifications

• Strong proficiency in Excel.
• Excellent communication and customer service skills.
• Proactive and organised approach.

Responsibilities

• Act as the first point of contact for customers, delivering world-class customer service.
• Manage the internal sales process, ensuring smooth and efficient order placements.
• Handle customer service tasks and maintain operational efficiency.

Skills

Excel

Customer Service

Communication

Tools

SAP

Job description

Are you ready to take your career to the next level in a dynamic and supportive environment? This is your opportunity to join a forward-thinking organisation as a *Sales Support Administrator*. If you thrive in a fast-paced setting, enjoy providing exceptional customer service, and want to contribute to a company that values efficiency and customer satisfaction, then this role is perfect for you. With opportunities to work closely with a dedicated sales team and develop your skills, this position offers a fantastic chance to make a real impact.

What You Will Do:

- Act as the first point of contact for customers, delivering world-class customer service from initial enquiry to cash collection.

- Manage the internal sales process, ensuring smooth and efficient order placements.

- Handle customer service tasks, including answering calls via Teams and addressing queries effectively.

- Use SAP systems (desirable) and Excel (essential) to manage data and streamline processes.

- Process store returns and assist with end-of-month billing tasks.

- Perform general office duties as required to support the team and maintain operational efficiency.

What You Will Bring:

- Strong proficiency in Excel, with the ability to manage data accurately and efficiently.

- Excellent communication and customer service skills, with a focus on building positive relationships.

- Experience with SAP systems is desirable but not essential, as training can be provided.

- A proactive and organised approach to managing tasks and responsibilities.

- A team-oriented mindset, with the ability to collaborate effectively with colleagues and support the sales team.

Hours: 4 Days per week- Monday to Thursday 8:30am until 5:00pm

This role plays a crucial part in supporting the company's sales objectives and enhancing customer satisfaction. By ensuring seamless internal processes and maintaining high standards of service, the *Sales Support Administrator* contributes directly to the company's mission of delivering excellence to its customers. This is your chance to join a company that values innovation, teamwork, and professional growth.

Interested?:

If you're ready to step into a rewarding role as a *Sales Support Administrator*, don't wait-apply today! Take the first step towards a fulfilling career by submitting your CV now. Opportunities like this don't come around often, so seize the moment and showcase your skills in a role that truly makes a difference.

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.

In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.