Sales & Service Technician

Groundworks; Manchester; Hybrid; USD 100,000 - 140,000; Full time

Job summary

A leading foundation solutions provider in Manchester is seeking a Sales & Service Technician to join their team. This full-time position focuses on customer support post-installation, ensuring satisfaction through inspections and additional solutions. The role offers a competitive base pay plus commission, a company vehicle, and comprehensive benefits including medical, dental, and retirement plans. Applicants should have sales experience and a valid driver's license.

Benefits

Company Vehicle and Gas Card

401(k) with company match

Medical, Dental, and Vision Insurance

Paid Time Off

Qualifications

• 1 or more years of proven sales experience preferred but not required.
• A valid, non-restrictive Driver's License is required.

Responsibilities

• Execute appointments scheduled with customers.
• Perform reactive service appointments, diagnose, and fix any issues.
• Communicate the status of each job and submit documentation.

Skills

Sales experience

Customer service

Problem solving

Education

High school diploma or GED

Job description

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Groundworks is seeking talented Sales & Service Technician to join their team in the Manchester, NHarea!

The Sales & Service Technician is an integral part of the customer journey post installation. They focus on partnering with customers to inspect and service preexisting company installed foundation repair and water management solutions. The Service Technician supports our customers with additional solutions options and needs.

Why you should join our Service Team

Base Pay + Commission with NO CAP on earnings

Average annual earnings $120,000

Company Vehicle and Gas Card provided

Full-time nonseasonal work

Pre-qualified, high-quality appointments, no cold-callingrequired!

Advanced leadership training opportunities from a promote from within led culture

Benefits include Medical, Dental, Vision, Long/Short Term Disability, Life insurance, 401(k) with a company match, PTO after applicable waiting periods

Equity in North America’s LeadingFoundation Repair and Water Management Company

Job Responsibilities

Execute appointments scheduled with customers

Travel to customers' home based on assigned appointments

Build long-term relationships with customers and professionally represent the company

Recommend additional products and services to enhance or improve original installation or to remedy a potential issue through established processes and procedures

Perform annual customer maintenance visits, examining work previously completed

Perform reactive service appointments, diagnose, and fix any issues

Install additional products purchased by the customer as necessary

Adhere to safety regulations and procedures when carrying out responsibilities

Examine solutions installed by the company and determine potential warranty or non-warranty work

Communicate the status of each job (completions and complications) and submit all necessary documentation to the Service Manager and customer as required

Other duties as assigned

Qualifications

1 or more years of proven sales experience preferred but not required

High school diploma or GED or equivalent experience

A valid, non-restrictive Driver's License is required

Requirements

Full-time

Remote & Onsite: Reporting into and working remotely of Branch location

Servicing area within territory

Groundworks is the leading provider of Foundation Repair, Crawl Space Encapsulation, Basement Waterproofing, and Concrete Lifting & Stabilization.

With locations across the USA and Canada, Groundworks is the leading foundation solutions and water management company in North America! Recognized as aTop Workplaces USAcompany and offering employee ownership foreveryone, we're building something that just can't be replicated. And we're on a mission to change an industry like never before!

We're unique here at Groundworks. We are all connected through the same vision, mission, and values, and we arestronger together. We're proud to be the Groundworks Tribe!

Our highly trained teams have decades of experience delivering innovative solutions, unmatched quality, and industry-leading warranties, helping homeowners everywhere protect and repair their most valuable asset – their home.

Whencustomerschoose a local Groundworks company, they can feel confident they’re hiring the trusted local experts who will ensure the job’s done right.

When youchoose Groundworks, you'll join thousands of Tribemates who are making history.